Front Office, Dental

2 weeks ago


Singapore LQ DENTAL CARE PTE. LTD. Full time $4,000 - $6,000 per year

Duties and Responsibilities

  • Greeting all visitors
  • Knowledge of dental clinic procedures and notations. This will be trained if no current experience but this is very important.
  • Exceptional telephone etiquette
  • Proficient in using computers and in Word / Excel applications.
  • Handling queries and complaints via phone, email and general correspondence
  • Scheduling of appointments
  • Attending and actively participating in all Scheduled Clinic Meetings and Huddles.
  • Send out appointment reminders and handle patients' SMS / Message replies in a timely manner
  • Managing office supplies such as dental products, stationery, equipment and furniture
  • Performing ad-hoc administration duties
  • Maintaining office services as required (such as cleaners and maintenance companies)
  • Receiving and dispatching deliveries when needed
  • Assisting with mail as required
  • Taking and ensuring messages are passed to the appropriate staff member on a timely basis
  • Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.

The following are considered core requirements:

  • Organisational skills
  • Attention to detail
  • Exceptional multitasker
  • Excellent communication skills
  • Courteous
  • Strong customer service skills
  • Must be a Team Player


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