Director, Operations

At Markono Group Pte Ltd, we believe in making knowledge available to everyone.

For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams.  As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world's readers.

Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible.  With unwavering commitment to innovation, we open doors to a universe of imagination.

We keep you reading.

Job Overview

We are seeking a highly experienced and results-driven Director of Operations to oversee the full spectrum of operations within our printing and supply chain management businesses.  The Director of Operations will lead the manufacturing operations, warehousing and logistics, quality assurance, equipment maintenance, and business process improvement.  The role will encompass managing all forms of printing, including both print-on-demand and offset printing, as well as ensuring the integration of automated warehousing and supply chain systems for optimised order fulfilment and inventory management.  Additionally, the Director of Operations will have responsibility for driving sustainability initiatives across all operational functions.

Key Responsibilities:

1.   Manufacturing Operations & Production Management

• Oversee all manufacturing processes, including print-on-demand and offset printing, ensuring efficient production and order fulfilment
• Implement lean manufacturing principles to reduce waste and improve operational productivity
• Ensure equipment, printing machinery, and automation systems are well-maintained and operating at peak performance
• Monitor KPIs, including production output, turnaround time, defect rates, and sustainability metrics, driving continuous improvements

2.   Automated Warehousing & Supply Chain Management

• Oversee the integration and optimisation of automated warehousing systems, including robotics and inventory management software, to ensure real-time inventory tracking and synchronisation with production and order fulfilment
• Ensure seamless coordination between warehousing, production, and shipping functions to optimize efficiency and delivery timelines
• Develop and maintain relationships with suppliers, logistics providers, and shipping carriers to optimise costs, delivery times, and service quality

3.   Sustainability

• Lead the development and implementation of sustainability strategies across manufacturing, warehousing, logistics to align with the company's sustainability goals
• Work closely with the relevant teams to track sustainability performance, set goals, and report on progress towards achieving sustainability targets
• Drive innovation in sustainable practices, exploring new technologies and methods to minimise environmental impact

4.   Quality Assurance & Compliance

• Ensure all production processes comply with industry standards, safety regulations, and environmental policies
• Implement quality control measures to minimize defects, returns, and production errors
• Drive continuous improvement, utilising customer feedback and data to enhance operational performance

5.   Equipment Maintenance

• Oversee the equipment maintenance function, ensuring optimal machine reliability, preventive and predictive maintenance execution, effective spare parts management, and continuous improvement of maintenance processes in alignment with production targets and safety standards

6.   Leadership & Team Management

• Lead, mentor, and develop a high-performing team of managers from various functions
• Foster a performance-driven culture by setting clear goals, conducting performance reviews, and promoting employee development
• Ensure staff are trained and upskilled in automation technologies, operational efficiency, and quality assurance practices

Qualifications & Requirements:

• Bachelor's degree in Manufacturing, Supply Chain Management, Business Administration, or a related field
• At least 15 years of experience in managing manufacturing operations, with at least 3 years in a senior leadership role, ideally with experience in automated warehousing and supply management
• Experience with lean manufacturing, Six Sigma, and continuous improvement methodologies
• Proven track record in cost reduction, operational efficiency, and driving automation initiatives
• Excellent leadership, communication, and problem-solving skills

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today's corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive