Centre Head, Active Ageing Centre

1 week ago

Singapore Loving Heart Multi-Service Centre Full time

You are entrusted with the responsibility to manage the assigned Active Ageing Centre (AAC) and oversee its daily operations.

Responsibilities:

1. Centre Operations

  • Lead regular reviews, planning, and evaluation of programme rollouts at AAC, ensuring all activities (both within and beyond the Centre) align with the AAC 2.0 service guidelines.
  • Oversee the systematic collection and documentation of data for reporting purposes, ensuring timely and accurate reporting.
  • Closely monitor each centre's Key Performance Indicators (KPIs), implementing measures to gather and report data within the designated timeframes.
  • Manage the allocated budget with a focus on adherence, optimising resource use and ensuring all expenditures align with planned budgets.
  • Compliance with regulatory standards and organizational policies.

2. Stakeholder Engagement & Community Outreach

  • Build and maintain relationships with seniors, their families, community partners, and stakeholders.
  • Coordinate with external agencies and organizations for joint initiatives
  • Develop a comprehensive Community Outreach Plan to achieve the annual targets for AAC 2.0.
  • Oversee the planning of communication and publicity materials to promote the Active Ageing Programmes.
  • Identify and address the needs of seniors in the community.
  • Promote the centre's activities to enhance participation and awareness.
  • Take a proactive role in engaging and maintaining partnerships with community stakeholders to better meet seniors' needs.

3. Staff Management

  • Champion a learning culture within the team by providing guidance and support to enhance staff capabilities and build capacity.
  • Collaborate with HR to recruit and develop centre staff, ensuring each team member's strengths and potential are maximised for effective and efficient deployment in the AAC.

4. Other Duties

  • Perform any other responsibilities as assigned by reporting officer

Qualifications & Requirements:

  • A relevant qualification in Social Work or a related field is preferred.
  • Minimum of 3 to 5 years of hands-on experience in operational roles, particularly in AAC context.
  • Candidates with proven experience as a Senior Executive overseeing AAC or eldercare programmes will be considered.
  • Demonstrated supervisory experience with the ability to lead and develop teams effectively.
  • Strong stakeholder management skills with the ability to build and maintain collaborative relationships with a diverse range of community partners.
  • Sound knowledge of financial management, including adherence to allocated budgets and ensuring cost-effective operations.
  • Good communication and interpersonal skills.
  • Dynamic, quick-thinking, and adaptable, with the ability to respond effectively to changing needs and environments.

Job Type: Full-time

Pay: $4, $4,700.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Parental leave
  • Professional development
  • Work from home

Work Location: Hybrid remote in Singapore 600210

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