Current jobs related to Baggage Services Supervisor - Changi East Region - dnata

  • Part Time Baggage/ramp Asst

    2 weeks ago

    Changi, Singapore EZY GEN PTE LTD Full time

    Part Time Baaggae Asst/Ramp Asst Interested in to work in the Airport? We provide Airport Ramp/Baggage Services. Experienced/Inexperienced are welcome. 1. Loading and unloading of luggae/baggage between baggage trolley vehicle & Aircraft/physically fit to handle baggage up to 30kg. 2. May need to operate conveyer belts laden with baggage. 3. Able to...

  • Airport Baggage Arrival Service Crew

    1 week ago

    Changi, Singapore Evergence Pte Ltd Full time

    ***SINGAPOREANS ONLY *** **BAGGAGE ARRIVAL SERVICE CREW** - For FLEXI/Part Time - PICK YOUR PREFERRED SHIFTS/DAYS!! Minimum working days (3 weekdays + 1 weekend). - **Compulsory 5 days of training (MUST ATTEND FROM 16-20 June)** **Job Description**: - Attend to passengers at arrival claims with mishandled and damaged baggage. - Assist passengers with odd...

  • Trainee Air Hub Lead

    6 days ago

    Changi, Singapore SATS Ltd. Full time $40,000 - $60,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Customer Service Officer

    2 weeks ago

    Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

    Job description **Core Responsibilities**: - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation -...

  • Flexi Baggage Assistant

    1 week ago

    North-East Singapore SATS Full time

    **About us** About SATS - Feed and Connect Communities** SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we...

  • Customer Service Officer

    5 days ago

    Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

    **Duties** - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag wrapping service and...

  • Passenger Services Associate

    7 days ago

    Changi, Singapore SATS ASIA-PACIFIC STAR PTE. LTD. Full time

    Assist and transport passengers requiring wheelchair assistance at Changi Airport - Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft - To identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination - Assist special needs passengers in...

  • Customer Service Officer #airport #morning Shift

    2 weeks ago

    Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

    **Duties** - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag wrapping service and...

  • Customer Service Officer

    2 weeks ago

    East Region, Singapore AlwaysHired Pte. Ltd. Full time $104,000 - $130,878 per year

    Why us?5-day workWorking Time: 2:40 pm to 11:00 pmLocation: Changi AirportJobscope :Attend to customer inquiries and provide customer servicePerform cash and credit card transactionsPerform opening and closing settlementPerform bag wrapping service and upselling of baggage services or productsPerform acceptance and issuance of baggage deposits according to...

  • Customer Service Associate

    2 weeks ago

    North-East Region, Singapore SATS Ltd. Full time $104,000 - $130,878 per year

    Sign-on bonus of $5,000Salary up to $3,000Shift work is required for this positionJob DescriptionChecking in of passengers to boarding of flights.Greeting passengers upon arrival and ensuring a smooth departure process.Handling flight disruptions, providing recovery assistance to affected passengers.Handle lost and found baggageAirline Weight &...

Baggage Services Supervisor

2 weeks ago

Changi East Region, Singapore dnata Full time $104,000 - $130,878 per year

Summary
The Baggage Service Supervisor is responsible for all issues related to baggage handling operations on a shift basis.

Duties And Responsibilities

  • Oversee baggage operations in all terminals during shift
  • Ensure staffs complied with the Standard Operating Procedures (SOPs) and airlines' requirement
  • Ensure baggage equipment's are serviceable for operation
  • Ensure Baggage Presentation Time is achieved as per Changi Airport Group (CAG) standard Ground Operations Efficiency Monitor (GOEM)
  • Conduct daily shift briefing to the team on safety, latest procedure, and requirement
  • Provide mentorship/counselling on staff with objective to attain better performance
  • Ensure manpower is sufficient on shift and liaise with Service Partner for assistance
  • Manage staff roster and overtime
  • Investigate and submit Incident/Accident Report to Head of Department
  • Handle Very Important Person (VIP) and Private Jets if necessary, including operate baggage tractor to tow/deliver bags to the various Terminals or aircrafts
  • Collate airlines statistic monthly report on Mishandling Baggage (MHB)
  • Ensure compliance with all workplace safety, security, and health policies and procedure
  • Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

  • Minimum GCE "O" level and above
  • Minimum 3 years' experience in baggage handling
  • Minimum 1 year in a supervisory or leadership role
  • Knowledge of SITA's Bag Message, Common Use Terminal Equipment (CUTE) and / or Departure Control System (DCS) is preferable