IT Infrastructure

Job Summary

Be the technical subject matter expert that work with teams to develop, implement, optimize and maintain on-premises as well as cloud-based solutions. We are seeking for experienced cloud engineer responsible for educating teams on new cloud initiatives, security enhancements of the IT infrastructure and able to identify the most optimal cloud-based solutions in accordance with TCCC's best practices.

Job Scope

• Design and develop on-premises and cloud-based infrastructure, applications, and services. This includes but not limited to selecting appropriate Azure services, creating architecture diagrams, and developing automation scripts.
• Troubleshoot and resolve any issues that may arise within on-premises and cloud infrastructure but not limited to installation of operating systems, hardware, software, peripherals etc.
• Collaborate effectively with various internal and external IT Teams to ensure IT requests, tickets and system(s) related issues are addressed in an effective manner without disrupting business operations.
• Improve monitoring tools and analytics to identify areas of optimization but not limited to capacity planning, cost control, health checks etc.
• Implement SIMA-wide IT Infrastructure security measure such as access controls, cryptography, configuration security etc.
• Participate and contribute during regular audit activities on the IT Infrastructure to ensure compliance.
• Local point-of-contact for local issues, authorized to resolve site-specific matters relating to the daily operations of the tasks, be the "First-Level Supervisor" for site-IT employees.
• Provide support outside of business hours, weekends, public holidays, non-working days (when required) for planned maintenances, unplanned outages, ad-hoc activities.
• Able to travel when required to various Coca-Cola sites to perform preventative maintenance, execute project tasks when required.

Skills & Qualifications

• Degree in Information Technology or Computer Science or Information Systems or equivalent with a minimum of five (5) years of experience managing hybrid IT Infrastructure in an enterprise environment and with 1-2 years in supervisory role.
• In-depth knowledge of Windows platform server, virtualization (Hyper-V/VMWare), cloud environment, network, storage, backup and security operations.
• Extensive knowledge of Azure cloud services, Microsoft 365 Products, Apps & Services (i.e. Exchange Online, SharePoint, Intune, Autopatch etc.)
• Extensive knowledge on LAN/WAN networking technologies, high-availability network, load-balancing etc.
• Monitor, plan, implement and validate security enhancement on various security appliances, network appliances and Windows operating systems.
• Experienced in managing Active Directory solutions in Hybrid environment.
• In-depth knowledge on Mobile Device Management solutions such as Intune/Google Play Console.