AI Strategy and Adoption Manager

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…"Hello BIG Possibilities".

Be a Part of Something BIG  

Singtel Group AI Office is seeking a dynamic and technically proficient Manager to accelerate AI adoption across the Group. This role is ideal for someone with around 5 years of experience in AI and/or data analytics. The successful candidate will thrive in cross-functional environments and be passionate about driving change, building capabilities, and fostering a vibrant AI community across Singtel's operating companies and regional associates.

Make An Impact By

AI Strategy & Enablement

• Support the development, refinement and execution of Singtel Group's AI strategy
• Create strategy playbooks and toolkits to support scalable AI adoption
• Drive strategy implementation through adoption and enablement initiatives, including AI projects in partnership with operating companies and external tech providers
• Track and report AI implementation success through value realisation framework and regular management reporting

AI Community Engagement

• Establish and nurture an AI community across Singtel Group to foster peer learning, collaboration, and innovation
• Maintain community repository to support ongoing dialogue and resource sharing
• Develop and publish a regular AI newsletter to share updates, success stories, learning resources, and upcoming events
• Conduct AI Practice sessions and workshops with Opcos and Regional Associates across the Singtel Group, identify opportunities for and drive collaborations

Change Management & Culture Building

• Lead change management campaigns such as hackathons, innovation challenges, and AI showcases to foster adoption
• Design hands-on learning experiences such as simulations, labs, and sandbox environments to facilitate campaigns

Training & Capability Building

• Implement AI workforce transformation programmes, including AI training programmes tailored to different employee segments (e.g. technical teams, business users, leadership)

Skills For Success

• Bachelor's degree in Computer Science, Artificial Intelligence, Business Analytics or a related field.
• Approximately 5 years of experience in AI, data analytics, digital product management or platform engineering
• Demonstrated experience in leading or contributing to AI initiatives, training programmes, or community engagement efforts
• Exposure to regional operations and multicultural stakeholder environments is a plus
• Good understanding of AI technologies including machine learning, generative AI and big data platforms
• Proficiency in using AI productivity tools such as Microsoft Copilot, ChatGPT, or similar platforms to enhance workflows and content creation
• Excellent written and visual communication skills, with experience in content creation, storytelling, and internal communications
• Ability to manage community-building initiatives, facilitate workshops, and engage diverse audiences across technical and non-technical domains
• Strong stakeholder management and interpersonal skills, with the ability to influence and collaborate across functions
• Experience in creating sandbox environments for AI experimentation and learning
• Passion for AI enablement, workforce transformation, and inclusive innovation

Rewards that Go Beyond

Full suite of health and wellness benefits  

Ongoing training and development programs  

Internal mobility opportunitie

Your Career Growth Starts Here. Apply Now

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.