Snr E-Commerce Executive

2 weeks ago

Central Region, Singapore STRATEGY SOLUTIONS SERVICES Full time $60,000 - $120,000 per year

Responsibilities:

  • Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
  • Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
  • Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.
  • Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
  • Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.
  • Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
  • Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.
  • Track and manage the Marketing Fund, including budget monitoring and documentation.
  • Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
  • Generate regular reports on sales performance, campaign effectiveness, and operational metrics.

Requirements

  • Min Diploma or Bachelor's degree in Digital Marketing, Business, or a related field.
  • Min 2 years of hands-on experience in e-commerce operations.
  • Proven experience with major e-commerce platforms (E.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
  • Strong analytical skills with familiarity in Google Analytics or similar tools.
  • Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
  • A problem-solving mindset with a customer-first approach.
  • Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.

Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R :

(NOTE: The following information should be Included in the Resume. Thank you)

  1. Detailed Job Scope
  2. Reason for Leaving for All Employments
  3. Salary Expectation
  4. Date of Availability

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

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