KYC Client Verification Senior Analyst

Division Summary:

Client Management Unit ("CMU") is a business enabler, supporting Front Office across the Client Lifecycle, including On-Boarding, KYC and Client Referential Data Management. CMU also acts as a first line of defence to protect the Bank against Financial Crime, Bribery and Corruption and Tax evasion.

The CMU Asia team is based in Singapore and reports locally to the Asia CE and functionally to the Global Head of CMU. The team serves as the first contact point and handle all business requests from offices in the Asia Pacific regions namely Shanghai and Singapore.

Job Purpose:

The incumbent will work with the Front Office and Client On-Boarding Team to investigate and process both the proposed business relationships with new customers or updated information for existing customers. He/she is responsible for developing a detailed understanding of the customer profile and the nature of the proposed business relationship or bringing the existing client's data up to date. This involves constant interaction with several stakeholders including and not limiting to the Front Office, Client On-Boarding Team and Compliance, analyzing customer documentation, performing public searches and conducting screening searches.

The ideal candidate should be IT literate with strong Excel and VBA skills, having the ability to quickly adapt to new software systems.

Key Responsibilities:

KYC Key Responsibilities / Accountabilities

• Complete accurate KYC profiles in a timely manner for new customers using internal KYC systems / due diligence procedure (including performing translation) or bringing profiles up to date for existing customers
• Perform screening on all new / existing customers and its related parties as well as third party payment requests
• Work with the Business and Client On-Boarding Team to source additional documentation if relevant information is not publicly available
• Review and prepare all KYC documentation for approval by the KYC Quality Control team in London. Documents should be presented in a professional manner and include a clear and concise rationale for any decisions made during the on-boarding / Periodic Review process
• Upload collated documents onto the Bank's KYC system and storing in local shared drives for checking and review by the Quality Control Team.
• Ensure physical files are duly sent to local warehouse for storage
• Assist the business with any queries relating to KYC processes to ensure adherence to internal procedures and industry best practices
• Maintain progress log and assist Manager with the production of progress reports and management information to relevant stakeholders.
• Provide input and support to team meetings (including minute taking and follow up on actions)
• Escalate process/requirements issues and or gaps with proposed work-around solutions
• Maintenance of Standard Operating Procedure (SOP)
• Managing Group Inbox on a rotational basis
• Act as the 4 eyes checker for CRD requests where required
• Provide ad-hoc support to other streams of work within the KYC Team as may be required by the KYC Manager.

Required Skills, Knowledge, Experience and Values:

• Ideally a minimum of 4 years' experience in a KYC role (end to end process) with a Full Banking environment
• Experience of reviewing and documenting customer relationships (especially medium and high risk entities including PEPs or entities with complex structures) with evidence of KYC subject matter expertise
• Sound knowledge of KYC / CDD procedures and regulatory best practices
• Sound knowledge of UK, SG and HK regulations and industry guidance on customer due diligence (2007 Money Laundering Regulations, JMLSG Guidance, MAS 626 and HKAMLO)
• Technical ability to write database queries and to understand database structure from a business and IT point of view
• IT literate and ability to quickly adapt to new software systems
• Strong Excel and VBA skills
• Ability to read, write and speak Chinese/Mandarin and perform basic business translation
• Ability to work independently and efficiently in a dynamic environment
• Ability to effectively organize and work to tight deadlines, ensuring day-to-day objectives are met
• Results oriented ability to manage multiple priorities and ability to remain calm under pressure is essential

Personal attributes:

• Effective communication and presentation skills with a clear and concise writing style
• Self-motivated, organized and pragmatic approach to work
• Attention to detail with an ability to deliver high quality work under tight deadlines and pressure
• Capable of quickly adapting to Change
• Computer literacy (Word, Excel, PowerPoint)