IT Executive

3 days ago

Woodlands, Singapore The Supreme HR Advisory Pte Ltd Full time $3,500 - $4,500 per year
  • Company Benefits & Incentives
  • Career Progression Opportunities
  • Attractive Salary Package
  • Working Location: Woodlands
  • Working Days: Mon to Fri

Interested applicants can also send your resume to ) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

WA ME @ for more IT role

  1. IT Executive / Assistant

Salary: $3,000 - $4,200

Location: Woodlands

Working day: Monday – Friday

Working Hour: 8:30am - 6:15pm

Job Description:

  • Providing frontline assistance to end- users, attending to queries, troubleshooting technical issues, and resolving hardware, software, or network related problems.
  • Installing, updating, and/or configuring software applications on users' devices, ensuring they have the necessary tools to perform their tasks efficiently.
  • Maintaining and troubleshooting hardware faults on devices such as computers, laptops, printers, scanners and other peripherals.
  • Monitoring and troubleshooting network-related issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
  • Creating, updating and managing user accounts on various systems and applications, including password resets and access permissions.
  • Implementing/maintaining IT security measures to protect systems and data from potential cyber security threats, including installing and updating antivirus software and conducting periodic security audits.
  • Ensuring data integrity and implementing backup/recovery procedures to prevent data loss. Additionally, helping users recover lost or corrupted data when required.
  • Assist users with mobile device setup, configuration and troubleshooting issues, including but not limited to email synchronization and app installations.
  • Provide assistance to issues raised by remote or off-shore employees, analyze and resolve issues via remote access tools or phone support.
  • Maintaining an inventory of hardware and software assets, tracking asset status and managing hardware and software licenses.
  • Creating and updating documentation for common IT procedures, troubleshooting guides and system configurations to assist users.
  • Conducting training sessions or creating resources to educate users on IT best practices, software usage, and security awareness.
  • Liaising with third-party vendors on hardware, software and services related queries/requirements, including support contracts and warranty claims.
  • Ensure IT practices and procedures comply with relevant regulations and internal policies.
  • Identifying areas of improvement in IT support processes and implementing changes to enhance efficiency and user satisfactions.

Requirements

  • Minimum Diploma in Information Technology.
  • Preferably with 2 years' relevant work experience.

2. IT Executive

Working hour : 8am to 5.45pm Mon to Fri

Working Salary : $3,500 to $4,000

Working Location: Admiralty

Job Scope:

1. IT Infrastructure Support

  • Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
  • Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
  • Ensure servers and data storage are running smoothly (file servers, domain controllers)

2. System Administration

  • Manage user accounts, email, Active Directory, file permissions
  • Monitor IT security (antivirus, firewalls, data protection policies)
  • Perform regular backups and ensure disaster recovery plans are in place

3. Manufacturing/Production System Support

  • Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
  • Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
  • Ensure system uptime to minimize production downtime

4. Software & Application Support

  • Install, configure, and maintain standard and custom software
  • Provide technical support to end-users
  • Liaise with software vendors for updates, bugs, or new implementations

5. IT Policies and Compliance

  • Implement and enforce IT policies, data protection, and access control
  • Support ISO/IEC 27001 or other relevant compliance needs if applicable

6. User Support & Training

  • Act as the first point of contact for IT-related issues
  • Provide training or guidance to staff on using systems or software

7. Reporting & Documentation

  • Maintain IT asset inventory
  • Prepare incident reports, maintenance logs, and update manuals
  • Support audits and provide technical documentation

Requirement

  • Diploma or Degree in Information Technology, Computer Science, Engineering, or related field

  • 1–3 years of experience in IT support, networking, or systems administration

  • Experience in a manufacturing or factory environment is a plus

  • Knowledge of:

  • Windows OS (client & server)

  • Network support (LAN/WAN, TCP/IP, routers, switches, Wi-Fi)
  • PC setup and troubleshooting
  • Basic server administration (Active Directory, file sharing, backup)
  • IT security (antivirus, firewalls, user access control)

  • Familiarity with:

  • ERP/MES systems

  • Printers, scanners, barcode systems
  • Required to do on-site support in production areas
  • May require after-hours or weekend support during downtime or system issues

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R

Senior Recruitment Consultant