Casual Event Team Lead

3 days ago

Singapore Bounce Singapore Pte Ltd Full time $19,200 - $25,600 per year

People Management

· Lead and supervise Hosts so that they are engaged and consistently delivering an exceptional experience

· Facilitate training and induction to ensure Hosts are able to achieve current role requirements

· Ensure Hosts follow specified systems and procedures and complete checklists fully and on time

· Effectively performance manage Hosts i.e. conduct conversations around availability and adhering to company policies and procedures

Guest Experience & Delivery

· Welcome and serve guest in an efficient and friendly manner and provide a high level of product and service knowledge.

· Facilitate efficient guest flow throughout the greeting and gathering areas.

· Deal with guest issues directly and resolve promptly whenever possible.

· Handle the check-in and check-out process efficiently, ensuring guests have all necessary information and assistance.

· Manage box office operations, including ticket sales, distribution, and resolving any ticket-related issues.

· Forward all guest feedback regarding guest experience and complaints to the Venue Manager to review.

Safety

· Communicate safety briefings and enforce safety rules to guests.

· Contribute to a safe environment for all guests, team members and contractors with a prevention focus.

· Abide by safety updates and changes communicated by management.

. To actively monitor injury prevention, safety management and ensure adequate responses to incidents on the floor to ensure safety standards are met.

Event Management

· Prepare and set up event spaces.

· Deliver a coordinated event experience from arrival to departure.

Stock Management & Merchandise

· Stock and present merchandise according to standards.

· Manage stock rotation, sales, and storage.

· Ensure accurate inventory records.

Presentation & Cleanliness

· Maintain a wall presented and clean premises

Requirement

- Ability to work in a fast-paced environment

  • Strong communication skills and teamwork

  • At least 1 year of experience in related field

  • Required to work on weekends and public holidays

  • Able to commit at least 2 days per week.

  • Flexible hours

  • Expected start date for role: 18 December 2025

  • Singaporeans only

  • Training date 14 December - 17 December 2025
  • Contract ends in November 2026

Job Types: Part-time, Temporary, Fresh graduate, Freelance, Student job

Contract length: 11 months

Pay: $ $16.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Professional development

Work Location: In person

Application Deadline: 30/04/2022

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