Assistant Centre Manager

2 days ago

Central Region, Singapore onSponge Pte Ltd Full time $104,000 - $130,878 per year

Responsibilities:

  • Conduct administrative and operational tasks at the centre
  • Work towards attaining student sign-up targets and maximise monthly retention
  • Liaise with customers and respond promptly to queries
  • Resolve any customer grievances in a courteous and professional manner
  • Assist with customer payments and maintain accurate files for auditing
  • Assist with performance reviews and student promotions
  • Update HQ promptly about student enrolment, trial lessons, and student withdrawal
  • Handle petty cash at centre
  • Safeguarding student welfare and safety
  • Ensure the centre is well-maintained with a high standard of cleanliness
  • Ensure all classrooms are well stocked with required materials and stationery
  • Assist with any other ad hoc projects

Experience and Qualifications:

  • Diploma-level qualification or higher
  • Minimum 3 years of relevant work experience preferably in Education, Retail, Airlines, or any other customer-centric industries
  • Good command of English – both spoken and written
  • Kind and nurturing when interacting with children
  • Professional and courteous when communicating with parents/guardians
  • Excellent organisation skills
  • Proficient with MS Office and Excel
  • Willing to work both weekends and three weekdays
  • Experienced candidates will be considered for the Centre Manager position.

Company Benefits:

  • Medical and dental benefits
  • Birthday leave
  • Incentive program

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