visitor service associate

2 days ago


Woodlands, Singapore Private Advertiser Full time $25,000 - $35,000 per year

VISITOR SERVICE ASSOCIATE (HEALTHCARE SECTOR) | DAY/NIGHT SHIFT AVAILABLE | NORTH AREA

Job Title: Visitor Service Associate (VSA)

Location: Woodlands South

Work Mode: 5 Days Work Week (Inclusive of Weekends)

Responsibilities:

  • Greet, guide, and assist patients, visitors, and caregivers upon arrival.
  • Provide directions to hospital departments, wards, or facilities.
  • Manage visitor registration and ensure adherence to hospital entry protocols.
  • Assist with crowd control and queue management in high-traffic areas.
  • Offer wheelchair assistance when required.
  • Handle general inquiries regarding hospital services, facilities, and visiting hours.
  • Ensure compliance with hospital safety, security, and infection control policies.
  • Provide support during emergencies (e.g., fire evacuation, code blue situations) by assisting staff and guiding visitors.
  • Collect feedback from patients and visitors to improve service quality.
  • Report incidents, feedback, or complaints to supervisors for follow-up.
  • Maintain professionalism and empathy in all interactions to create a positive hospital experience.

Basic Requirements:

  • Able to stand long hours.
  • Preferably minimum of 1-year frontline experience. Background in healthcare will be advantageous.
  • Good interpersonal skills.
  • Excellent communication and customer service skills.
  • Able to work rotating shifts, including weekends and Public Holidays.

We regret to inform that only shortlisted applicants will be contacted.

This hiring is supported by NTUC's e2i



  • Woodlands, Singapore ORIENTAL AVIATION INTERNATIONAL PTE LTD Full time $30,000 - $60,000 per year

    Job Title: Visitor Service Associate (VSA)Location: Woodlands SouthWork Mode: 5 Days Work Week (Inclusive of Weekends)Responsibilities:Greet, guide, and assist patients, visitors, and caregivers upon arrival.Provide directions to hospital departments, wards, or facilities.Manage visitor registration and ensure adherence to hospital entry protocols.Assist...


  • Woodlands, Singapore TOYTAG International Pte Ltd. Full time

    **About Us**: TOYTAG is a leading toy store with a decade of experience in providing a wide range of educational toys, games, and hobby products. Operating mainly online with a physical office and warehouse for self-collections, we pride ourselves on our efficient fulfillment services and excellent customer care to truly exemplify play at its finest. As we...


  • Woodlands, Singapore Private Advertiser Full time $28,000 - $42,000 per year

    (Woodlands South) Patient Service Associate | Walking distance from MRT | Convertible to PERMLocation: Woodlands SouthSalary: $2,200/monthContract Duration: 1 Year (Convertible to PERM) Working Hour: Monday – Friday: 08:30am to 05:30pm Saturday: 08:30am to 12:30pm Job Scope:Assist Executive in Go-Live Preparation activities such as update work...


  • Woodlands, Singapore JOYFULNESS GLOBAL PTE.LTD. Full time

    Performs administrative and office support activities for Sales department and to multiple supervisors including overseas Sales supervisors and other functional supervisors upon delegation. Duties include handling of telephone calls into Sales department, receiving and directing visitors, word processing, filling, management and processing of customers’...

  • Village Administrator

    13 hours ago


    Woodlands, Singapore Lendlease Full time

    The Business Lendlease is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home. The Role Parkland Villas Woodlands is currently seeking an enthusiastic, committed and customer service focused Village Administrator to...


  • Woodlands, Singapore Singapore American School Full time

    The Community Ambassador is the first point of contact for visitors and SAS families. This position supports the vision and mission of SAS through engaging interactions with current and prospective families. This position establishes a positive and welcoming environment for all visitors to SAS Central Administration and Admissions; while demonstrating the...

  • Service Engineer

    2 weeks ago


    Woodlands, Singapore Hach Full time

    Manage the service support for the accounts assigned, achieve high customer satisfaction rating and Service revenue target. - Use established ISO work instructions to provide installation, repair, calibration, certification and preventative maintenance services for all Hach brands equipment. - Maintain accurate service records and documentation. - Provide...


  • Woodlands, Singapore WSH Experts Pte Ltd Full time

    Reception: a) Manage the reception counter and keep the reception area tidy, organised, and well-stocked with necessary supplies to create a professional and welcoming environment for visitors and staff alike. b) Receive visitors (including parents, students, teachers, vendors, etc.) and provide customer service support to them in a professional and prompt...


  • Woodlands, Singapore Singapore American School Full time

    **Overview** This position is primarily responsible for providing logístical support to the Activities/Athletics Directors. This position requires the ability to complete varied and complex office duties, sometimes working under pressure. The associate often gives the first impression of the office thus, an outgoing, helpful, pro-active and enthusiastic...


  • Woodlands, Singapore Reachfield Security and Safety Management Pte Ltd Full time $38,400 - $38,520 per year

    Reachfield Security (Grade "A" agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.Senior Security OfficerSalary: up to $3220 gross a monthWork in commercial environment; mainly dealing with the staff, visitor, publicsGood customer service skills; able to communicate with people of...