Manager - Project Manager, Creative Studios

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Do you want to work on thumb-stopping social content and original campaign creative?  Do you like the idea of working with celebrity athletes from FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world's most recognizable brands and our fortune 500 clients? 

Introducing Visa Design and Creative Studio, an expanding in-house creative agency set up to support Visa's, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in Asia Pacific but also create high visibility creative for Visa's core brand and sponsorships. If you have always wanted a hybrid client-agency life, here is the perfect opportunity. 

Role Overview

We're looking for a highly organised and proactive Project Manager to lead and manage creative and design projects from brief to delivery. You'll work closely with campaign managers, marketing managers, designers, copywriters, and stakeholders to ensure timelines, budgets, and expectations are met with excellence. You will be expected to meet and manage creative service revenue targets as part of your responsibilities.

 

Why this is important to Visa

The Visa Design and Creative Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa's clients and driving a key marketing service workstream for revenue growth. The team is in it's early stages of expansion and the role will be integral in its formation to scale up.  

What you will need

You will bring a strong passion for creative, design, and production process, complemented by a solid understanding of resource management. As a solutions-oriented professional, you'll be able to work independently while collaborating effectively across studio and cross-functional teams. This role demands strong influencing capabilities and proven project management skills. The ideal candidate thrives in fast-paced environments, manages multiple priorities with confidence, applies a structured approach to delivery, and navigates ambiguity with ease.

Project Scheduling & Workflow Management

• Develop and maintain project timelines and schedules.
• Allocate resources effectively across creative, design, copywriting, and production teams.
• Monitor project progress and adjust schedules as needed to meet deadlines.

Cross-Functional Coordination

• Serve as the central point of contact between account managers, creatives, marketing managers and production teams internally and externally.
• Facilitate daily status meetings and ensure clear communication of priorities and deadlines.

Resource Management

• Track team capacity and availability to optimize workload distribution.
• Identify potential bottlenecks and proactively resolve scheduling conflicts.

Process Optimization

• Implement and refine traffic systems and tools to improve efficiency.
• Ensure adherence to agency processes and best practices.

Reporting & Documentation

• Maintain accurate records of project timelines, deliverables, and resource usage.
• Provide regular status updates to leadership and stakeholders.

• Degree in Marketing, Business, Creative, or any related field of study.
• Minimum 8 years' experience in a creative capacity in a creative, marketing or agency environment, preferably in an agency with a global network.
• Strong understanding of creative production processes across digital, print, and video.
• Excellent communication, organisation, and stakeholder management skills.
• Proficiency in project management tools.
• Good presentation skills, including strong oral and written capabilities.
• Excellent interpersonal, collaborative and relationship-building skills.
• Familiarity with creative tools (e.g. Adobe Creative Suite) is a plus.
• Knowledge in generative AI tools for project management is ideal.
• PMP or Agile certification is an advantage but not required
• Ability to manage multiple projects simultaneously under tight deadlines.
• Proactive, organised and systematic with effective time management skills.
• Comfortable working in a fluid, fast-paced and hands-on environment.
• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organisation.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.