Assistant Vice President, Business Processing

7 days ago

Changi, Singapore Great Eastern Full time $60,000 - $80,000 per year
  • Issuance of policy contracts and endorsements;
  • Issuance of policy adjustment, member movement;
  • Responsible for premiums computation and experience refund;
  • Ensure tax invoices/endorsement schedules/medical cards are issued timely;
  • Ensure the accuracy of records entries & proper documentation;
  • Perform supervisory function and guidance to junior staff for service excellence;
  • Participate in departmental projects and initiatives, with User Acceptance Testing prior to deployment of changes in system;
  • Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
  • Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
  • Highlight any potential concerns/risks and proactively shares best risk management practices.
  • Manage escalations and communications with policyholders and intermediaries and third party administrators;
  • Provide reviews and updates to SOP to incorporate changes from regulations and best practices;
  • Understand the workflow and to work with Section Head on identifying areas of improvement for operations efficiency;]
Qualifications
  • Degree from recognized institutions
  • Preferred at least 5 years relevant experience specializing in Group Insurance administration / business processing
  • Applicant along with experience in supervisory function will be an advantage
  • Good time management, good analytical skills, meticulous and pro-activeness
  • A person who is task and results oriented, and a good team player
  • Mathematically inclined and with strong communication skills
  • Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation
  • Proficient in other Microsoft Office applications
  • People motivator who can innovate the business unit
  • Independent, able to perform under pressure and unsupervised
  • High level of integrity, takes accountability of work and good attitude over teamwork.
  • Takes initiative to improve current state of things and adaptable to embrace new changes

Great Eastern

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