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Service Crew
2 weeks ago
Service Crew
Key Responsibilities:
- Customer Interaction:
Greeting guests, taking orders, providing menu recommendations, and answering customer inquiries.
- Service Delivery:
Serving food and beverages, ensuring accuracy and presentation, and handling special requests.
- Table Management:
Clearing and setting tables, maintaining cleanliness, and ensuring a comfortable dining experience.
- Point of Sale (POS) Operations:
Processing payments, handling cash and card transactions (where applicable).
- Maintaining Cleanliness:
Keeping the dining area, service stations, and restrooms clean and tidy.
- Inventory Management:
Assisting with stock rotation, ensuring adequate supplies of food and beverages.
- Teamwork and Communication:
Working collaboratively with other team members, communicating effectively with customers and management.
- Adaptability:
Being able to handle a variety of tasks and work in a fast-paced environment.
- Food Safety and Hygiene:
Following food safety and hygiene policies and procedures.
Essential Skills:
- Customer service skills: Friendly, approachable, and attentive to customer needs.
- Communication skills: Clear and effective communication with customers and colleagues.
- Teamwork and collaboration: Ability to work well with others and contribute to a positive team environment.
- Problem-solving: Addressing customer issues and finding solutions.
- Physical stamina: Ability to stand for extended periods and handle physical tasks.
- Adaptability: Ability to adjust to different situations and tasks.
