Senior Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This role will serve as part of a team that is responsible for managing a key financial institution (FI) headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Consumer Cards, Digital and Risk Solutions, and Value – Added Services (VAS) for the regional business. The team works closely with both internal and external stakeholders to increase the revenue and share of our business with this strategic partnership.

What a Senior Manager Account Executive does at Visa:

• Grow revenue and share with the FI client across consumer, digital and risk solutions' business areas, while also leading regional partnership and ecosystem opportunities.

• Lead key deals execution with clients and secure new key products with the FI client. This includes existing deals ownership and management, partner closely with client to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.

• Deliver VAS/VIK revenue with the client across Products, Visa Consulting & Analytics (VCA), Visa Managed Services, Marketing, and other functions, as well as manage VAS projects end-to-end and coordinate cross-functional deliverables.

• Support priority regional initiatives and provide high-quality thought leadership to strengthen relationships and execution.

• Provide project management across key initiatives spanning Consumer, Digital, Risk Solutions, VAS, Ecosystems, and Regional programs.

• Drive and secure VAS VIK revenue with the client across Products, Visa Consulting & Analytics, Visa Managed Services, Marketing, and more. Manage VAS projects end-to-end, coordinating across relevant functions for client deliverables.

• Support key regional initiatives and ensure high-quality thought leadership engagements to strengthen relationships and execution.

• Project management of key initiatives the consumer, digital and risk solutions, VAS, Ecosystems and Regional areas.

• Lead superior engagement with client while also overseeing the day-to-day aspects across various client initiatives.

• Delivery of key reviews including but not limited to quarterly Consumer Quarterly Business Reviews (QBR) and Risk Reviews with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to drive mutually beneficial business outcomes, optimization of fraud performance and operational excellence.

• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.

• Develop a clear account plan and track it in a regular and structured fashion, drive engagements/collaboration with key client stakeholders to deliver on these plans.

• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.

• Be astute with financial forecasting and attuned to various dynamics that affect client and Visa business performance.

• Analyze and rigorous review of monthly performance, ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client to ultimately ensure the objective of meeting the respective account OKRs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

• Minimum 8 years of relevant business experience with related business development, account management experience in the payments industry or similar experience in consultative or solution selling.
• Experience in managing large accounts or portfolios independently (consulting advisory, marketing, sales, product development/management and/or operations).
• Deep knowledge of payments industry, specifically in the consumer and digital payments areas
• Strong client relationship management skills and being able to lead opportunities with senior clients independently across various business areas.
• Demonstrated track record of planning, managing and closing complex, competitive sales or project efforts.
• Excellent written and verbal communication skills with the ability to establish effective relationships with all levels including executive management.
• Ability to negotiate business agreements and to enhance existing and develop new business partnerships.
• Identify, pursue and close new business opportunities that drive incremental revenue to Visa and the client to secure brand decisions for Visa.
• Increase/maintain Visa's share of client's business by identifying and selling new products, solutions, marketing, advisory capabilities and innovative technology opportunities.
• Demonstrated aptitude in understanding and building business models.
• Demonstrated ability to run financial analysis to evaluate business opportunities and suggest strategic options.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.