
E-Commerce Intern
1 week ago
We are seeking an E-Commerce intern for a period of 6 months with us This role will collaborate closely with the E-Commerce & Marketing Coordinator. You will learn about managing online store backend operations and designing attractive e-commerce product thumbnails, with a primary focus on seamless customer experience and high-quality visual presentation.
As an intern, you will learn how to:
- Operate multiple online store platforms such as Shopify, WooCommerce, Lazada, and Shopee.
- Process and fulfill online orders – from generating invoices to coordinating shipping and tracking deliveries.
- Manage and update product catalogues, including uploading new products, adjusting prices, managing stock levels, and setting up promotions.
- Communicate professionally with customers via live chat, email, or platform dashboards to answer queries and provide assistance.
Handle post-sales processes – resolve refund requests, manage exchanges, and investigate delivery discrepancies.
Support e-commerce campaign launches by working closely with the Marketing & E-Commerce Coordinator to ensure backend systems are correctly set up.
Update product thumbnails, banners, and promotional visuals using platforms like Canva, Adobe Photoshop/Illustrator, etc.
Coordinate with the marketing team to ensure all visuals adhere to brand guidelines and support product visibility online.
Adapt graphics for different e-commerce platforms and update visuals to match ongoing campaigns or seasonal changes.
- Contribute operational support to marketing and e-commerce projects as required.
Role Details
- Duration: 5-6 months up till February 2026
- Start Date: Immediate or as available