Front of House Staff

7 days ago

Orchard, Singapore AVANTE GYM & YOGA PTE. LTD. Full time $35,000 - $45,000 per year

*About Us*

Avante Gym & Yoga is a premium fitness and wellness studio located at The Centrepoint, Orchard. We offer a wide range of classes including Yoga, Mat Pilates, Aerial, Personal Training. We pride ourselves on delivering a warm, welcoming, and exceptional experience to every guest and member. We're looking for a friendly and proactive Front of House Executive to be the face of our studio.

*Role Overview*

As the Front of House Executive, you are the first point of contact for our members and guests. You'll create a positive first impression, ensure smooth daily operations, and provide excellent service that enhances every member's experience.

*Key Responsibilities*

  • Welcome and greet members and guests warmly upon arrival
  • Manage check-ins and class bookings through the studio system
  • Handle phone, WhatsApp, and email inquiries professionally and promptly
  • Provide accurate information about membership, classes, schedules, and promotions
  • Process payments and maintain accurate transaction records
  • Support sales consultants and instructors with administrative tasks
  • Maintain cleanliness and organization of the reception and waiting areas
  • Assist in daily studio operations (e.g. opening/closing duties)
  • Gather and relay member feedback to improve service quality

*Requirements*

Friendly, approachable, and customer-service oriented

Good communication and interpersonal skills

Positive attitude and professional appearance

Basic administrative and computer skills

Able to multitask and handle a fast-paced environment

Willing to work retail hours (evenings, weekends, and public holidays)

Prior experience in hospitality, front desk, or fitness industry is a plus

*What We Offer*

Competitive salary + sales performance incentives

Complimentary gym and yoga membership

Training and development opportunities

Supportive and vibrant work environment

Career progression within the fitness and wellness industry

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