Guest Experience Host
2 weeks ago
Come join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.
As a Guest Experience Host (Rooms), you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues to respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner. The Guest Experience Host is responsible to contribute to the smooth and efficient running of the Guest Experience Department.
Your Profile
- Possess minimum GCE "O" levels.
- Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
- Minimum 6 months work experience in hotel operations.
- Possess good problem solving, communications, interpersonal and customer service skills.
Key Responsibilities
- Communication with guests, including pre-arrival, during stay and post stay.
- Responsible for correspondence with guests for any inquiries, special requests, reservations,etc.
- Enhance the guest experience by providing efficient, friendly, and personalize service.
- Handle and monitor guest feedback from guest satisfaction surveys and other channels.
- Report to Guest Experience Manager and assist necessary duties.
Benefits
- 5 days work week
- Flexible benefits
- Staff discount
- Duty meals provided
- uniform provided
- Applicable midnight allowance & OT
- Other exciting benefits e.g. Free Hyatt Hotel stays
** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **
-
Art Guest Experience and Operations Associate
2 weeks ago
Rochor, Singapore Motion Art Space Full time**Do you love meeting people from all walks of life? Are you energetic, service-driven, and excited to work in a fast-paced creative space?** Join Motion Art Space — Singapore’s original motion art experience featured in _Vogue, The Straits Times, Time Out_, and _98.7FM_. With over 1,300 five-star reviews and collaborations with brands like Rolls-Royce...
-
Guest Experience Associate
2 weeks ago
Rochor, Singapore Habyt Full time**About the job** Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...
-
Rochor, Singapore Motion Art Space Full timeDo you love interacting with people from diverse backgrounds? Are you energetic, driven, and passionate about creating unforgettable experiences? Do you thrive in a fast-paced, creative environment and want to fast-track your career? Motion Art Space is Singapore’s original motion art experience, a fast-growing startup featured in Vogue, The Straits...
-
Rochor, Singapore Motion Art Space Full timeDo you love interacting with people from diverse backgrounds? Are you energetic and driven by the idea of creating memorable experiences? Motion Art Space is Singapore’s original motion art experience, a fast-growing startup featured in Vogue, The Straits Times, Time Out, and more. We have collaborated with Rolls-Royce, ION, and Sentosa, hosted teams from...
-
Rochor, Singapore Motion Art Space Full timeDo you enjoy interacting with people from diverse nationalities and all walks of life? Are you high-energy and get satisfaction from giving a great memorable experience? Motion Art Space is the original motion art experience in Singapore. We are a fast-growing startup that has been featured in Vogue, Straits Times, Time Out, and more. We have collaborated...
-
Rochor, Singapore Habyt Full time**About the job** Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...
-
Motion Art Space Guest Experience
2 days ago
Rochor, Singapore Motion Art Space Full timeDo you enjoy interacting with people from all walks of life? Are you high-energy and get satisfaction giving someone a great memorable experience? Are you driven and looking to fast-track your career? Motion Art Space is the original motion art experience in Singapore. We are a fast-growing startup that has been featured in numerous media outlets, including...
-
Rochor, Singapore Motion Art Space Full timeDo you enjoy interacting with people from diverse backgrounds? Are you energetic and motivated by the idea of creating memorable experiences? Motion Art Space is Singapore’s original motion art experience—a fast-growing startup featured in _Vogue_, _The Straits Times_, _Time Out_, and more. We’ve collaborated with Rolls-Royce, ION, and Sentosa; hosted...
-
Rochor, Singapore Motion Art Space Full timeDo you enjoy interacting with people from diverse backgrounds? Are you energetic and motivated by the idea of creating memorable experiences? Motion Art Space is Singapore’s original motion art experience—a fast-growing startup featured in _Vogue_, _The Straits Times_, _Time Out_, and more. We’ve collaborated with Rolls-Royce, ION, and Sentosa; hosted...
-
Motion Art Space Customer Experience Crew
5 days ago
Rochor, Singapore Motion Art Space Full timeMotion Art Space is the original motion art experience in Singapore. We are a fast-growing startup that has been featured in numerous media outlets, including Vogue, Straits Times, Time Out, and 98.7FM. We have over 900 5-star reviews on Google; collaborated with brands including Rolls-Royce and Roger Dubuis; and have hosted teams from the Prime Minister's...
