Warehouse Manager

• Location: Jurong East (shuttle provided at 8.20 am)
• Working hours: 9:00-18:30 (Mondays to Fridays)
• AWS and fixed transport allowance ($90)
• Range: up to $6k

Job Responsibilities:

• Responsible for the full operations of branch office, take leads to develop and make necessary succession planning including retaining of high performer.
• Manage staff performance and development, and maintaining a high standard of operational control / audit compliance.
• Increase customers' satisfaction among all team members, encourages and demonstrates service-based behaviours.
• Oversee the overall operational cost control measures within the warehouse.
• Prepare monthly operations reports (sales, productivity & etc) and budget reports.
• Ensure all daily collections of monies are tally with receipts; monthly collection of due payments are promptly collected from customers'.
• Attend to customers' complaints and claims and ensure all are resolve in a timely and adequate manner.
• Maintaining standards of health and safety, hygiene and security in the work environment.
• Continuous improvement on operational processes and updating of SOPs.
• Implementation and execution of projects from new clients.
• Producing regular reports and statistics on a daily, weekly and monthly basis
• Resolve operational issues on a daily basis.
• Responsible for tallying monthly inventory.
• Ensure the stock control systems is up to date and the inventories are accurately recorded within the system.
• Manage companies assets (Packing material, trolley, etc).
• Manage and allocate manpower in the warehouse
• Motivating staff and encouraging teamwork within the warehouse team
• To ensure productivity targets and other relevant KPIs are met or exceeded.
• Responsible for leading and overseeing staff safety at work.
• Supervise and evaluate staff performance
• To be the main PIC when liaising with customers, suppliers and relevant departments.
• Attend to enquiries via email and telephone from both the existing & new customers.
• To ensure the warehouse operation is executed within the boundaries of company SOPs.
• Manage contractors/suppliers quotations and negotiation on pricing matters in adherence to ISO requirements

Job Requirements:

• Degree or tertiary education in the field of Logistic or Supply Chain Management or in any related discipline.
• At least 3 to 5 years working experience in warehouse management.
• Preferably those who have held middle management positions and worked in FMCG warehouse setting.
• Possess the ability and leadership to manage the overall Warehouse Operation.
• Experience in improving warehouse operation namely: productivity, inventory, accuracy, etc
• Experience in the development of warehouse SOP
• Experience in operation management by piece unit
• Experience in both quality control and quality assurance methods pertain to warehousing.
• Able to analyse and interpret data.
• A team player, with high interpersonal and problem-solving skills.
• Strong customer service mind-set and enjoy the challenge of meeting and exceeding customers' expectations.
• Ability to multi-tasking and operate in a dynamic and changing environment
• Japanese language skill is an added advantage to liaise with Japanese-speaking clients
• Proficient in 5S methodologies
• Proficient in Microsoft Office Tools
• Proficient in WMS and Barcode Operations
• Good attendance and punctuality

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R