Front Desk, Full-Time

20 hours ago

Downtown Tanjong Pagar, Singapore Private Advertiser Full time $35,000 - $45,000 per year

Be part of a Bathhouse studio & wellness sanctuary nestled in the dynamic district of Tanjong Pagar, expected to open in January 2026.

Roles & Responsibilities

  • Greeting guests upon arrival, providing information about the facilities, services and products in a warm and authentic way
  • Bring guests through the welcome procedure upon arrival - i.e. operational protocols and bathhouse rules/etiquette; completion of digital waivers (if not done so prior to arrival)
  • Be well-versed and knowledgeable about the facilities and products to be able to share confidently with guests
  • Assist with future guest bookings where necessary upon guest departure
  • Assist with telecommunications where necessary
  • Ensure facilities are cleaned and ready for operation the following day at close of business, including removal of any waste and soiled linen
  • Ensure the reception, bathhouse, and all areas of the facility are well-maintained, clean, tidy, and dry where possible
  • Maintain a strict sterilisation routine of required areas during bathhouse operation hours
  • Ensure a welcoming and comfortable environment for guests within the bathhouse/facility areas, and attend to any guest queries

  • Ensure all operational protocols and rules are followed and upheld

  • General assistance and supervision across tasks

  • Assist Studio Manager in the planning, and launching of promotions and events
  • Provide weekly reporting to the Studio Manager including collecting feedback from staff and guests to improve the experience of the facilities
  • Monitoring and managing stock and sundries including laundry, amenities, food/beverage and hygiene items
  • Monitoring and reporting on any operational issues of facilities, equipment, fixtures & fittings
  • Oversee any required routine maintenance and repair of the spa equipment, fixtures & fittings
  • Manage linen service collection & drop-off
  • Report to Studio Manager/Director where required

Who we're looking for

  • Someone passionate about wellness and bathing
  • Excellent, clear, and consistent communicator
  • Calm under pressure, self-led and adaptable
  • Someone human-centered at your core - driven by achieving things for customers

Required skills

  • At least 2 years of relevant experience in the fitness, wellness or hospitality industries
  • Well-spoken, with a good grasp on communicating both proficiently and empathetically
  • Initiative, organised and efficient
  • Commitment to work weekends, public holidays and rotating shifts where necessary
  • Flexible with your time

If this speaks to you, apply to be a part of our vibrant and close-knit team. We look forward to hearing from you Only shortlisted applicants will be notified.

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