Technical Service Engineer

Overview

• Salary
  

  3,300 SGD ~ 3,700 SGD

• Industry
  

  Manufacturing(Electronics/Semiconductors)

• Job Description
  

  Our client is a well-established Japanese manufacturer specializing in lighting products for a variety of industries. They are currently seeking a Technical Service Engineer to join their team.

  In this role, you will be responsible for providing on-site technical support to clients, including installation, maintenance, troubleshooting, and technical consultation. This position plays a key role in delivering high-quality service, ensuring customer satisfaction, and supporting the global technical team—particularly through close collaboration with the headquarters in Japan.

  【 Responsibilities 】
  Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.
  Address and resolve customer issues promptly.
  Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
  Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.
  Communicate effectively with clients and JP headquarter to understand their needs and provide tailored solutions.
  Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
  Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
  Work closely with technical team in Japan to provide high-end services with clients
  Other Ad-hoc duties if assigned by managements

Qualifications

• Requirement
  

  【 Requirement & Preferences 】

  (Must)
  At least 2 years of experience of working experience as electrical engineer, mechanical engineer.
  Able to work independently and willing to ask for support.
  Patient, flexible, and work with hospitality.
  Willing to go to client site in the case of emergencies.
  Familiar with trouble shooting and maintenance of large machines.

  (Advantageous)
  Working in Semi-conductor Industry, printed circuit board, packaging substrate industry, is a great advantage.

• English Level
  

  -

• Other Language
  

  -

Additional Information

• Benefit
  

  【 What you will receive 】
  Performance Bonus (depends on Company and individual performance)
  Annual Leave: 14 days (Up to 18 days)
  Medical Leave
  New Year's Day Leave (1-2 days)
  Birthday Leave (1 day) after Probation.
  Medical Allowance: $500 by Panel Clinics Dental Allowance: $150
  Transportation Allowance: $150
  Phone bill under the company
  Overseas travel allowance

• Working Hour
  

  9:00 ~ 17:30

• Holiday
  

  -

• Job Function
  

Job Description

Our client is a Chemical manufacturer and they are looking for a Service Engineer to join their team 【Responsibilities】

• Perform assigned service job (such as equipment service/troubleshooting, installation, de-installation, training, and buy-off).
• Receive & respond to customer verbal & written inquiries on technical matters.
• Coordinate with the internal Sales/Admin team on spare part/machine claims, purchase order matters, and any additional information required by the customer
• Establish the spare part pricing, provide a quotation for spare part/machine/modification/engineering charges.
• Create new processes, work on existing processes & revise them if necessary to make improvements.
• Develop strong customer relations at a technical level.
• Request the Demo machine for maintenance and machine performance, perform preventive maintenance, and manage the machine spare parts.

Benefit

【What you will receive】
- AWS
- Variable Bonus (Depending on Company and Individual performance)
- Annual Leave 14 days (Maximum up to 21 days)
- Medical Reimbursements: S$600 yearly
- Flexible Benefit: S$700 yearly
- Travel allowance for overseas business trip

Job Description

Our client, a Japanese manufacturer, is seeking a Regional Technical Support Engineer. In this role, you will be responsible for ensuring the optimal performance of company products and achieving high customer satisfaction by delivering expert technical support, training, and service across the region. 【 Responsibilities 】

• Perform installation, maintenance, troubleshooting, and repairing Products (Printers, Cutting Plotters, etc.) including software application.
• Provide technical support to dealers and customers on company products.
• Attend to customer's complaints and provide solutions that address their needs.
• Provide Technical Training to Oversea Dealers on company products.
• Record and submit all service data and reports properly as and when required.
• Logistic-related

In-Out and Inventory management to ensure spare part availability.

• Collaborate with internal departments (marketing, sales, technical support) and external stakeholders (distributors, customers) to support pre-sales activities such as sample printing, promotion kit preparation, and machine specification testing.

Benefit

【What you will receive】
- AWS
- Variable Bonus (based on company and individual performance)
- Annual Leave: 14 days (increasing up to a maximum of 20 days)
- Medical Leave: 14 days
- Medical Expense Allowance: Up to SGD 1,500 per year
- Medical Check-up Fee Allowance
- Transport Allowance (for commuting between home and office)
- Business Trip Allowance: SGD 40 per day

Job Description

Our client, a Japanese company specializing in water solutions, is seeking an E&I Engineer to join their team. Reporting to: Engineering Manager【Responsibilities】

• Ensure E&I technical and performance meet the project specification, budget, and stakeholders' expectations.
• Liaise with all stakeholders for technical reviews and clarifications
• Ascertain all E&I engineering deliverables.
• Oversee E&I change orders and meet the delivery lead time and stakeholder expectation.
• Implement the technical specifications to the project deliverables.
• Manage all E&I vendors and review vendors' quotations
• Conduct FAT/SAT and equipment troubleshooting
• Prepare instrument data sheets and instrument list
• Coordinate E&I design with other engineering disciplines.
• Perform E&I engineering designs, calculations, and preparing bills of materials
• Design all E&I panels based on national, international standards and/or project specifications.
• Identify E&I equipment and components to procure.
• Oversee the construction, installation, testing, and commission activities.
• Perform any other duties commensurate with the role

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