
Customer Service Operations Executive
7 days ago
Job Description & Requirements
Contract Duration: 1-year
Monthly Salary: Up to $2850
Work Location: Havelock Square, Singapore
Work Hours:
Mon to Thur : 8.30 am to 6.00 pm
Fri : 8.30 am to 5.30 pm
Sat : 8.30 am to 1.00 pm (Alternate Saturdays each month)
Job Description
- Provide frontline support, guide users through application requirements, and handle enquiries
- Process both counter and online applications efficiently and within timelines
- Coordinate with internal teams and tech support to resolve service and system issues
- Manage document delivery, track service status, and ensure timely completion
- Support workflow improvements, SOP updates, and cross-agency collaborations
Requirements:
- Diploma and above
- Minimum 3 years of relevant work experience
- Willing and able to perform field duties across Singapore (travel expenses reimbursed)
- Strong ability to work independently, under pressure, and collaboratively in a team
- Proficient in IT and related applications
- Only Singaporeans
Interested candidates do drop your resumes to
We regret to inform that only shortlisted candidates are notified.
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