Platform Infrastructure Engineers, GovTech Managed Agencies

[What the role is]

Platform Infrastructure Engineer (PIE)

[What you will be working on]

What you will be working on

At National Environment Agency (NEA), we are always on the lookout for high performing individuals who share our aspiration of making Singapore one of the world's best living environments.

We are seeking a dynamic and outcome-driven Platform Infrastructure Engineer to support our product teams. This individual will drive, implement, deploy, maintain and operate key components of the products, and will help to level up the team's competency with their valuable past experiences. The Platform Infrastructure Engineer will collaborate with cross-functional teams to deliver the best possible and impactful solutions for the agency.

[What we are looking for]

Responsibilities

As part of the Product team, you will be responsible for building, maintaining, and optimizing the infrastructure and deployment processes that enable fast, secure, and reliable software delivery. Your responsibilities include:

• CI/CD Pipeline Management: Collaborate on the design, implementation, and maintenance of CI/CD pipelines to improve deployment velocity and system reliability.
• Infrastructure as Code (IaC): Contribute to IaC initiatives using tools such as Terraform or Ansible to provision and manage infrastructure efficiently and consistently.
• Observability & Monitoring: Work with the DevOps/Infrastructure team to ensure application and system observability through metrics, logs, and distributed tracing using tools like Prometheus, Grafana, and OpenTelemetry.
• Platform Reliability: Participate in platform reliability efforts, including setting up monitoring and alerting systems, conducting automated testing, and tuning performance.
• DevSecOps Integration: Help drive the adoption of DevSecOps practices, integrating security into CI/CD pipelines and ensuring infrastructure and application compliance.
• Automation & Scripting: Develop and maintain scripts and automation tools to streamline infrastructure provisioning, build processes, and application deployments.
• Cloud & Environment Management: Work with cloud and hosting providers to set up, configure, and manage application environments and deployment pipelines.
• Resource Management: Provision and manage infrastructure resources such as servers, virtual machines, containers, and related services to support development and operations teams.
• Continuous Integration/Delivery: Promote and implement continuous integration and delivery best practices to improve development workflows and deployment efficiency.

Required Skillsets

• Education & Experience: Degree in Computer Science, Information Systems, Computer Engineering, or equivalent hands-on experience in a related field.
• DevOps & Cloud Expertise: Strong understanding of DevOps methodologies, Agile development practices, and cloud technologies (preferably Azure).
• CI/CD Tools: Practical experience with CI/CD tools and pipelines using platforms such as GitLab CI/CD.
• Infrastructure as Code (IaC): Proficiency in tools like Terraform or Ansible to automate infrastructure provisioning and management.
• Containerization & Orchestration: Hands-on experience with Docker and Kubernetes for building, managing, and orchestrating containerized applications.
• System Administration: Proficient in administering both Linux and Windows systems, including patching, performance tuning, and troubleshooting.
• Middleware & Messaging: Experience configuring and managing RabbitMQ or similar messaging systems.
• Cloud & Virtualization: Familiarity with Microsoft Azure and virtualization technologies like VMware.
• Networking Fundamentals: Solid understanding of networking concepts (e.g., TCP/IP, DNS, load balancing, firewalls, VPNs, subnets) as they relate to cloud and on-prem environments.
• Programming & Scripting: Exposure to backend technologies such as Java, and scripting skills (e.g. Bash, Python) for automation.
• Problem-Solving: Excellent analytical and troubleshooting skills across infrastructure, networks, and deployment pipelines.

Good-to-Have Skills

• Architecture & Design: Experience designing infrastructure and automation solutions for complex and scalable applications.
• Certifications: Relevant industry certifications (e.g., Azure Certified Solutions Architect, Certified Kubernetes Administrator etc).
• Collaboration: Strong communication and interpersonal skills to work effectively with developers, testers, and operations teams.
• Enterprise Experience: Background working in large software teams or enterprise IT environments.