Sommelier

2 weeks ago

Central Region, Singapore COMO Lifestyle Pte Ltd Full time $40,000 - $80,000 per year

Job duties and responsibilities include, but are not limited to the following:

  • Provides exceptional service to every customer.
  • Recommends wines to customers based on price, personal taste, and food selection.
  • Oversees the serving and storage of wine and trains service team members on the wine selection.
  • Ensures wines are served in the correct glassware and at the proper temperature.
  • Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
  • Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.
  • Has full knowledge of COTE wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience.
  • Accurately takes and enters orders and communicates flow with servers, bartenders, and management.
  • Effectively uses point of sale systems and other restaurant technology to account for all sales.
  • Grills steak cuts to specification with elegance and finesse.
  • Handles customer complaints or issues with a positive attitude, notifying management whenever necessary.
  • Adheres to high standards of cleanliness, pre-bussing tables when possible.
  • Maintains all service tools including decanters, wine keys, and more.
  • Reports to each scheduled shift on time, in uniform, and ready to work.
  • Responsible for training new employees as assigned.
  • Assists other stations or areas of the restaurant when requested by management.

Administrative Duties:

  • Inspects all incoming orders and invoices for accuracy. Ensures no product is damaged or shipped incorrectly.
  • Stocks and organizes all wine inventory.
  • Updates wine list under the supervision of the Wine Manager.
  • Assists with inventory, cellar maintenance, and other organizational and administrative tasks as directed by the Wine Manager.

Qualifications:

  • WSET Level 2 or higher preferred.
  • Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
  • Must be reachable by email and able to communicate via phone as well.
  • Communicates information effectively and efficiently.
  • Excellent organizational skills and attention to detail.
  • Possesses a positive, results-oriented, team-player mentality.
  • Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
  • Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
  • Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
  • Ability to execute steps of service in adherence with company policy.
  • Excellent interpersonal and customer service skills.
  • Excellent communication with management and teammates.

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