
Quality Executive
4 days ago
Job Summary
Responsible for managing food safety, quality, and compliance activities for Singapore and Johor Bahru operations (Singapore Market). This role requires close collaboration with regional teams, co-packers, customers, and 3rd party warehouses to ensure product quality, regulatory compliance, and adherence to Coca-Cola's KORE standards. The role also involves supporting safety initiatives, regulatory licensing, and audits.
The role requires occasional early morning starts, travels to Johor Bahru, Malaysia, and the ability to support translation of materials/documents between English and Chinese to facilitate collaboration across teams.
Job Responsibilities
1. Consumer & Customer Complaint Management
- Lead preliminary investigations for product complaints in the Singapore market, including McDonald's.
- Arrange return of affected samples to Bandar Enstek, Malaysia for further testing and investigation.
- Collaborate closely with Malaysia consumer complaint PIC, CIC, and commercial teams to ensure prompt resolution.
- Manage McDonald's monthly product returns, meetings with their warehouse, and on-site support if needed.
- Prepare monthly product complaint reports, summaries, trend charts, for internal and external KPI updates.
2. Product Crisis Management
- Member of the Incident Assessment Team (IAT), responsible for complaint background updates and coordinating communication.
- Initiate product traceability and identify affected sales channels (MT, GT, OPKA).
- Lead product recalls or rework processes in Singapore if required.
3. Co-Packer Product Management Support (Drinking & Mineral Water, Malaysia)
- Manage release of bulk water products (19L, 11.34L) and imported beverages, including COA verification.
- Conduct internal lab testing (physiochemical), retention samples, and record-keeping.
- Lead mandatory co-packer traceability exercises (twice a year).
- Review and coordinate damaged bulk water bottle conditions for write-off approval.
- Support co-packer trials, internal audits, GAO audits and other function applicable to business needs.
4. 3rd Party Warehouse Management
- Conduct monthly Good Warehouse Practice (GWP) audits in Singapore and Johor Bahru.
- Ensure pest control programs and GWP compliance at all warehouses.
- Perform gap analysis against internal KORE standards.
5. Total Product Management (TPM) & Fountain Program
- Support TPM initiatives for product handling and quality improvement.
- Conduct a minimum of 3 quarterly fountain outlet audits, ensuring compliance with fountain quality and hygiene index.
- Observe technician servicing procedures, provide feedback, and debrief outlet managers.
- Follow up with commercial key accounts on audit findings via email reports.
6. Safety Initiatives
- Co-lead RTM GAO audits for Singapore and Johor Bahru warehouses.
- Create Call-to-Action (CTA) materials for stand and update boards in both English and Chinese.
- Support weekly GEMBA walks (typically at 6am, transport claims provided).
- Conduct Behavior-Based Safety (BBS) observations.
7. Singapore Food Agency (SFA) Compliance
- Oversee warehouse and import license renewals.
- Coordinate quarterly SFA inspections for drinking water sampling.
8. Audits
- Prepare and support the yearly US Military Audit, ensuring all documents are updated and compliant.
9. Mock Recall/Traceability:
- Plan, execute, and review mock recall and traceability exercise for Singapore, ensuring they are conducted as scheduled.
- Document outcomes and corrective actions to improve traceability and product safety.
10. Support any Supply Chain activities in Singapore
- Lead authorization of new warehouses prior to storage approval.
- Represent QSE in the monthly supply chain townhall in Singapore to share QSE matters in both English and Chinese
11. Collaboration & Continuous Improvement:
- Collaborate with internal and external customers to analyze current processes and identify areas for improvement.
- Stay up to date on industry trends and new technologies to offer innovative solutions that improve compliance and quality across the supply chain.
Job Requirements
- BSc in Chemistry, Food Science/Food Technology, BTech in Food Technology or Minimum - National Diploma in Chemistry or Food Science / Food Technology.
- Working experience in the related field, preferably with experience specializing in Quality Control/Assurance, handling complaint and/or equivalent.
- Have experience in conducting audit and expertise in troubleshooting by applying root cause analysis methods.
- Familiar with manufacturing operations, preferably in food and beverage manufacturing.
- Communicates effectively in both oral and written form.
- Experience in Management Systems (ISO 9001, FSSC 22000, ISO14001, ISO45001).
-
Quality Executive
2 days ago
Tuas, Singapore Nestle Full time**Position Snapshot** Location: Tuas, Singapore Company: Wyeth Nutritionals, Singapore Type of contract: Permanent **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and...
-
Quality Engineer
2 weeks ago
Tuas, Singapore BD Singapore Full timeJob Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...
-
Associate I, Quality Operations
2 weeks ago
Tuas, Singapore Alcon Full timeCOMPANY OVERVIEW: At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to...
-
Supplier Quality Engineer
2 weeks ago
Tuas, Singapore Alcon Full timeAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...
-
Quality Assurance Engineer
20 hours ago
Tuas, Singapore GS PRECISION PTE. LTD. Full time $60,000 - $120,000 per yearWorking location: Tuas, Gul CircleWorking Hours : Mon - Fri 830am-6pmJob Responsibilities:1) Perform QC inspections for manufacturing department in-process parts2) Have at least Zeiss CMM setting knowledge and programming knowledge3) Provide support on new project CMM programming4) Able to interact with other departments on observations and corrections5)...
-
Quality Inspector
6 days ago
Tuas, Singapore TechWare Group Full time**#QualityInspector #PrecisionMeasurementTools #CoordinateMeasuringMachine #SmartScope #OilandGas** **Salary Package**: SGD1,800 - SGD3,200 **Job Location**: Singapore, West, Tuas **Job Types**: Permanent, Full time onsite, 5.5 days **Job Summary**: We are seeking a skilled and detail-oriented individual to fill the role of Quality Inspector. As a...
-
Senior/ Engineer, Quality
2 weeks ago
Tuas, Singapore REC Group Full timeCOMPANY DESCRIPTION REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The...
-
Quality Assurance Engineer #54875
6 days ago
Tuas, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Heavy industrial/ Machinery - Position Title**:Quality Assurance Engineer/ QA Engineer**: - Working Location: Tuas (Transportation provided from Jurong West area) - Working Hours: Monday to Friday, 8.30 am - 6 pm - Salary Package**:Up to $3200 + OT + Bonus**: - Duration: Permanent **Key Responsibilities** - Test current...
-
Senior/ Engineer, Quality
20 hours ago
Tuas, Singapore REC Group Full time $80,000 - $120,000 per yearCOMPANY DESCRIPTION REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The...
-
Team Lead Ta Quality
14 hours ago
Tuas, Singapore GSK Full time**Site Name**: UK - London - New Oxford Street, Belgium-Wavre, Netherlands - Amsterdam, Singapore Tuas, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence **Posted Date**: Oct 29 2024 **Team Lead, TA Quality** **Job Purpose** The position is responsible for leading a team of Quality Business Partner that deliver independent quality...