airport manager
2 weeks ago
Analyze airport users' needs and speak the Sri Lankan language ( Sinhala )and Indian and English
Develop plans to ensure terminals follow established standards.
Develop proposals for new service innovation ideas.
Enforce a safe and secure culture.
Enforce organizational and compliance standards.
Engage in projects to enhance the airport user experience.
Establish Key Performance Indicators (KPIs) for airport contractors under purview.
Liaise with airport agencies, authorities, and Airport Operations Centre
Manage contractors carrying out airport operations.
Manage research to identify opportunities for operations and service enhancements.
Oversee staff on duty to deliver public announcements.
Plan delivery of airport services to meet customer requirements.
Promote new ideas to enhance customer service operations.
Propose inputs and feedback on the capabilities of contractors to perform airport operations.
Recommend action plans to resolve and prevent safety or security breaches.
Resolve issues and incidents at the airport.
Review and develop compliance standards.
Review operational processes to identify areas for enhancements.
Review the feasibility of implementing new service offerings for the airport.
Source for contractors to perform airport operations
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Singapore Changi Airport Group Full timeOverview Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency,...
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