Lead Social Worker

1 week ago


Central Region, Singapore Methodist Welfare Services Full time $80,000 - $120,000 per year

Role & Responsibilities

Casework and Counselling

  • To implement professional tools and working templates to guide staff in case assessment
  • To monitor the team's compliance to professional processes (such as the use of tools and templates, adherence to practice policies)
  • To represent the Centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners
  • To establish documentation and platforms for knowledge dissemination of best practices within the cluster

Groupwork and Community Work

  • To steer Centre's strategic initiatives relating to group work and community work for alignment to cluster's strategies

Supervisory Duties

  • To teach/guide supervisors to guide their supervisees in their regular self-assessment of own competencies and interaction with others within different systems (Restorative function)
  • To assess staff capabilities, identify professional growth areas and build training roadmaps to meet the growth areas.

Leadership Duties

  • To participate in sector level discussions and to implement changes for the Centre
  • To effectively communicate the vision for change and motivate the team (in the Centre) towards achieving the vision
  • To co-construct employee development strategies with staff and implement the strategies to grow the team

Operational Managerial Skills (Operational Processes, Policies and Protocols)

  • To support the Head of Centre/Cluster Director in the implementation of cluster's operational protocols, processes and policies
  • To review and oversee the emergency response and crisis management tools.
  • To take the lead in the necessary changes in organizational procedures, structures, protocols and policies to support trauma informed, developmentally sensitive practices and services
  • Undertake any other duties assigned by the Head of Centre

Qualifications, Competencies & Experience

  • Minimum Bachelor's Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution / Degree in Counselling, Psychology, Social Work from an accredited institution At least 10 years relevant experience in social work practice.
  • At least 5 years relevant experience in social work practice
  • Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.
  • A good understanding of quality standards required of each service under his purview
  • Knowledge and ability to engage, assess, provide intervention and evaluate practice
  • Ability to understand client groups and manage risk and protective factors
  • Ability to demonstrate reflective practice
  • Ability to engage stakeholders and partners
  • Knowledge and application of SASW code of professional ethics and Code of Social Work Practice
  • Knowledge of systems and availability of resources with a view to represent clients' needs
  • Knowledge and ability to empower clients to access needed resources
  • Ability to identify available resources, social gaps and conduct relevant analyses
  • Possess cultural understanding and social sensitivity
  • Understand self, personal values, beliefs and the way these impact the working relationship with clients
  • Engage in self-care and active learning
  • Office environment; home visit may be necessary
  • Able to lead and manage a group of social workers to achieve project outcomes

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