Customer Service Advisor

1 day ago


Kallang, Singapore Forte Employment Services Pte Ltd Full time $40,000 - $80,000 per year

Location : Kallang (Bendemeer MRT)

Working Hours – 9am to 6pm (Mon to Fri)

9am to 1pm (Sat)

Salary $

Responsibilities:

  • Serve as the first point of telephone contact for customer support requests.
  • Accurately collect and update customer personal details, vehicle registration, and ownership information; raise change management forms as needed.
  • Screen technical calls and assign them to the correct Customer Service Advisor
  • Optimize workshop capacity by efficiently assigning vehicles to service centres.
  • Offer general advice to customers in a timely and professional manner.

Qualifications

  • Minimum O level with at least 2 years of experience in the customer service /Automotive industry.
  • Strong customer service and communication skills.
  • SINGAPOREAN


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