Centre Officer

3 days ago

Orchard, Singapore BLUETREE EDUCATION LEARNING CENTRE PTE. LTD Full time $30,000 - $50,000 per year

Job Description

As a Centre Officer at BlueTree Education, you play a vital role in the daily operations of our education centre. Your responsibilities encompass various aspects from managing student affairs and facilities to driving sales, ensuring a positive learning environment.

Key Responsibilities

  1. Centre Operations & Student Affairs

  2. Oversee day-to-day centre operations, student matters, and facilities to ensure everything runs smoothly.

  3. Sales & Customer Experience

  4. Provide warm, professional service to parents and students.

  5. Support enrollment activities and contribute to trial conversions and student retention.

  6. Administration & Financial Matters

  7. Handle termly invoicing, payments, and student enrolment records accurately.

  8. Send reminders for new signups and ensure a seamless onboarding process.

  9. Class Coordination

  10. Manage class logistics such as make-up lessons, transfers, and attendance tracking.

  11. Support teachers by preparing lesson materials, devices, and classroom setups.

  12. Systems & Inventory Management

  13. Update the FLAVOR system with key information like class capacity and teacher schedules.

  14. Oversee inventories for pantry items, stationery, rewards, and printing supplies.

  15. Customer Relations & Support

  16. Attend to walk-in enquiries and assist existing parents with professionalism and care.

  17. Handle complaints and withdrawals tactfully to maintain positive relationships.

  18. Ad-hoc Support

  19. Assist the Centre Manager with various administrative and operational tasks as needed.

Requirements

  • Experience as a Centre Officer or in a customer-facing role will be an added advantage; fresh graduates are welcome to apply
  • Great communicator who can connect well with students, parents and colleagues.
  • Proficient in English, both written and spoken.
  • Confident, cheerful and brings positive energy to the team.
  • Highly organized and detail-oriented, with a strong sense of responsibility and commitment to quality work.

What We Offer

  • Competitive remuneration and incentives
  • Comprehensive training
  • Supportive and collaborative team environment
  • Opportunities for professional growth and leadership

Locations

  • Woodleigh and Orchard

Working Hours

  • Weekdays: 11:30 AM – 8:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 8:30 AM – 5:00 PM

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