Cloud Network Engineer
1 hour ago
About the client:
For MNC Company
Responsibilities:
- Handling tickets / Incidents via Service Now platform
- Lead technical incident calls as a SME
- Troubleshooting and providing break fix support to technical issues
- Perform root cause analysis of raised issues
- Defining process improvements and ensuring that the processes are adhered to
- Take shared ownership of resolving issues in a SLA driven environment
- Mentoring / training team members as a SME
- Testing and auditing as required from time to time
- Improves and maintains customer and employee satisfaction
- Work as part of a Follow the Sun support global support model
Requirement:
- Min 8 years of Network Engineer experience supporting global network infrastructures;
- Extensive experience in deploying and supporting Virtual Devices, integration and hyperscaler NW environment
- Engineering level Hyperscalers accreditation
- Experience in working as part of a global support (follow the sun) model
- Cisco CCIE and other industry standard networking certifications
- Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
- Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems.
- Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.
Extensive hands-on experience with:
Cisco ASR, ISR and Catalyst product families
Cisco Meraki Devices MS and MX Series.
Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
Wireless LAN technologies – Cisco and Aruba
F5 Load balancers
Interested candidates, who wish to apply for the above position, please send in your resume to
We regret that only shortlisted candidates will be contacted.
EA License No. 01C4394
EA Personnel Reg.No. R Samsudeen Mohamed Basith)
This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA .
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