Assistant Director/ Senior Manager, Quality Improvement

2 weeks ago

Central Region, Singapore Agency for Integrated Care Full time $90,000 - $120,000 per year

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

This role will lead and facilitate clinical / quality improvement projects/ initiatives, aimed at improving the quality of care delivered by organisations in the Community Care Sector (Nursing Homes, centers and home care); and undertake a subject-matter-expert role on clinical care practices and standards.

  • Lead and facilitate clinical / quality improvement projects, initiatives and workshops aimed at organizational improvement for community care providers as a Clinical Facilitator.
  • Collaborate with other AIC colleagues and community care leaders on programme design and implementation, including securing sector buy-in.
  • Provide subject matter expertise for nursing / clinical care matters and take on a Clinical Quality Programmes Lead role.
  • Collaborate with external stakeholders as well as other AIC divisions on inter-organization/inter-division projects.
  • Undertake role of a subject-matter-expert by providing support and advice on clinical care practices and standards including working with CCOs on development of new standards, HFACs and Serious Reportable Events (SREs), Infection Prevention Control Guidelines, Quality Assurance Program support etc.
  • Support and assist with sector-wide events and platforms (e.g. DON and /Leadership Network, CCEA) to build and sustain the quality improvement culture in the sector.

Job Requirements

  • Bachelor's degree in nursing and a post-registration qualification in clinical nursing (e.g. advanced or specialist diploma) with at least 8 years of work experience in acute/community healthcare setting.
  • Experience in project management and administration
  • Experience in quality improvement and root cause analysis is strongly preferred.
  • Strong analytical and conceptualization with problem-solving skills.
  • Good project management and time management skills.
  • Good analytical skills and meticulous.
  • Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment.
  • Good interpersonal and communication skills.

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