
Spa Receptionist cum Therapist
1 day ago
JOB RESPONSIBILITIES:
- Greet and welcome clients with a warm, friendly, and professional demeanor.
- Manage daily spa appointments and schedules efficiently to ensure smooth operations.
- Handle phone calls, emails, and client inquiries promptly and courteously.
- Perform a variety of spa treatments, including massages, facials, and body therapies, in accordance with spa standards and protocols.
- Maintain a clean, organized, and serene reception area and treatment rooms at all times.
- Promote and upsell spa services, treatments, and retail products to enhance client experience and revenue.
- Handle client payments accurately and maintain proper transaction records.
- Ensure compliance with all health, hygiene, and safety regulations within the spa.
- Provide excellent customer service and foster a welcoming environment for all guests.
JOB REQUIREMENT:
- Previous experience as a spa receptionist and/or therapist is preferred.
- Certification in massage therapy or other relevant spa treatments.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and demeanor.
- Knowledge of spa software and booking systems is a plus.
BENEFITS
- Company Transport / Uniform / Duty Meals / Medical, Dental & Insurance Coverage provided
- Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
- Learning & Development Opportunities and Staff Recognition Awards
- Employee discounts on spa services and products
- Friendly and supportive work environment
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