Executive, Motor Claims

2 days ago


Singapore China Taiping Insurance Singapore Pte. Ltd Full time

Job Responsibility

  • To handle all types of motor claims including recovery.

  • To gather and analyze information from all sources before claim settlement.

  • To ensure all claims are resolved in fair and reasonable manner in accordance with Company's claims procedures and guidelines.

  • To escalate any suspicious claims for further investigation.

  • To manage relationships and expectations of claimants and business associates and if necessary, damage control.

  • To review claim files and monitoring of recoveries.

  • Contribute to projects surrounding departmental initiatives to meet strategic objectives.

  • To provide administrative support to prepare monthly statistics and report. To be the liaison with any authority as required under the scope.

  • Any other jobs assigned by the Company/HOD/Section Manager.

Requirements:

  • Minimum 1 year's working experience in similar capacity.

  • Experience with Motor claims in an insurance company setting will be an added advantage.

  • Minimum Diploma holder.

  • Customer centric, meticulous and able to work in a fast-paced environment.

  • Must be able to work independently and as a team.

  • Good negotiation skills.

  • Positive working attitude.

  • Certificate in Commercial General insurance and Personal General Insurance is a must.

  • Bilingual in English and Mandarin in order to liaise with the English and Mandarin Speaking Associates and also, to negotiate settlement with English and Mandarin speaking solicitors.



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