Restaurant Supervisor

Chip Bee Bistro is a new neighbourhood bistro dining concept by High Note Hospitality Group. We're a space of warmth, creativity, and genuine connection, built on authenticity, artistic curiosity, and a balance of old-school hospitality with a modern bistro spirit.

You're a natural leader who thrives in service, not just when guests arrive, but from the moment they're welcomed in. You care deeply about service standards, team cohesion, and creating an atmosphere where hospitality feels effortless. Fast pace energises you, empathy comes naturally, and you handle the heat with calm assurance.

• Oversee and manage a dedicated dining section, ensuring smooth service each shift.

• Mentor and support servers and junior staff with calm, clear communication.

• Act as the escalation point for VIPs, special requests, and operational challenges.

• Uphold consistency in service quality, even during peak periods or unpredictable nights.

• Collaborate closely with floor leadership and the kitchen to orchestrate seamless guest experiences.

• Bring emotional intelligence to every shift: read the room, anticipate needs, and adapt on the fly.

• Experience as a server, section lead, or equivalent front-of-house role.

• Confident communication and service presence, with strong emotional intelligence.

• An organised yet flexible approach, able to coordinate while adapting to change.

• A calm demeanour under pressure and a genuine love for hospitality.

• Passion for teamwork and a mindset of continuous improvement.

• A seat at the table in a close-knit team where individuality is celebrated.

• Training and mentorship in a values-led hospitality environment.

• Opportunities to grow in a fast-moving, creative company.

• Staff perks, professional development workshops, and a frontline role in shaping our service DNA.