Information Systems Manager
3 days ago
Responsibilities:
- Technical competency to lead and coach support team to resolve technical problems promptly
- Work closely with customers and vendors to review and to resolve the issues accordingly
- To ensure the team takes over the maintenance support from the Implementation team after a project has been commissioned
- Review, negotiate and finalise support maintenance contract with supplier and customer
- Ensure support reports that meet customer's requirements in a timely manner
Attend to technical challenges faced by team during support and provide guidance to the team
Requirements:
Experience & Knowledge
- Bachelor's degree in Engineering from reputable university
- At least 5 years of experience of technical support or data networking industry as a team lead or other managerial position
- Experienced with managing and leading a team
In-depth in big data analytics, cybersecurity, IP telephony, virtualization, database, Linux Operating Systems or data networking domain knowledge
Skills
- Expert/good command over Linux Operating system, MySQL, VOLTE DB.
- Networking devices Cisco switches/routers, F5 load balancer.
- Should know most Internet protocol suites (HTTPS, Diameter, TCP-IP), etc.
- Possess debugging skills like Wire-shark
- Basic knowledge of bash scripting.
Knowledge of VMware/cloud
Sarah
Reg No: R2198293
EA License No: 21C0501
*We regret to inform that only shortlisted candidate will be notified. Thank you.
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