Senior ship boarding officer

15 hours ago

Singapore SEAWAY MARINE & OFFSHORE (S) PTE. LTD. Full time $60,000 - $80,000 per year
Vessel Boarding & Liaison
  • Board vessels upon arrival to introduce the company's services and confirm supply requirements.
  • Act as the company's representative onboard to handle crew requests, collect orders, and clarify delivery schedules.
  • Deliver invoices, quotations, receipts, and other documents to vessel representatives.
  • Build and maintain strong relationships with ship captains, officers, and crew.
  • marketing for cash business of provisoin
Supplies & Delivery Coordination
  • Verify ship chandlery orders (provisions, bonded stores, deck/engine supplies) before delivery.
  • Ensure correct items and quantities are delivered onboard in line with customer order and standards.
  • Accompany deliveries to vessels when required to oversee smooth handover and obtain acknowledgment.
  • Handle urgent or special requests from vessels and coordinate with operations/warehouse team for timely fulfillment.
Documentation & Compliance
  • Prepare and process port entry documents, passes, and clearances for boarding.
  • Collect and submit delivery notes, proof of delivery, and customer acknowledgments.
  • Ensure compliance with customs, immigration, and port authority rules.
  • Report discrepancies, damages, or shortages immediately to the operations team.
  • computer knowledge to use ERP system
Operations Support
  • Assist in resolving issues arising during delivery, such as access restrictions, crew requests, or port formalities.
  • Support sales team with accurate feedback from vessels regarding requirements, preferences, and potential orders.
  • Maintain proper filing of boarding reports and customer interactions.
Requirements
  • Diploma/Certificate in Maritime Studies, Logistics, Supply Chain, or related discipline (preferred).
  • Experience in ship crew is an advantage.
  • Good interpersonal and communication skills with multicultural crews.
  • Physically fit and willing to work flexible hours, weekends, and public holidays according to vessel schedules.
Key Competencies
  • Customer service oriented with strong relationship-building skills.
  • Proactive, detail-oriented, and able to work independently.
  • Problem-solving ability under tight deadlines.
  • Team player with coordination and multitasking skills.

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