front office associate

5 days ago

Bencoolen, Singapore Summer View Hotel Pte Ltd Full time $104,000 - $130,878 per year

About the role

Summer View Hotel Pte Ltd is seeking a dedicated Front Office Associate to join our team in Bencoolen Central Region. As a Front Office Associate, you will play a pivotal role in ensuring our guests have an exceptional experience from the moment they arrive. This full-time position is an excellent opportunity for those with a passion for hospitality and a commitment to providing outstanding customer service.

What you'll be doing

  • Greeting and welcoming guests in a warm and friendly manner
  • Handling guest check-in and check-out processes efficiently
  • Responding to guest inquiries and requests promptly and courteously
  • Assisting guests with luggage, transportation, and other hotel services
  • Maintaining accurate records and updating guest information
  • Providing recommendations on local attractions, dining, and activities
  • Ensuring the front desk and lobby area are well-organised and presentable
  • Collaborating with other departments to deliver a seamless guest experience

What we're looking for

  • Minimum 1 year of experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills with the ability to interact with guests of diverse backgrounds
  • Strong problem-solving and decision-making abilities to handle guest queries and concerns
  • Proficient in using computer systems and hotel management software
  • A keen eye for detail and the ability to multitask in a fast-paced environment
  • A positive, friendly, and professional attitude with a commitment to providing exceptional service

What we offer

At Summer View Hotel, we are dedicated to creating a supportive and enriching work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

About us

Summer View Hotel is a premier hospitality brand known for its commitment to excellence and guest satisfaction. Our hotels are located in prime destinations, offering convenient access to top attractions, dining, and entertainment options.

If you are passionate about hospitality and eager to join a dynamic team, we encourage you to apply now for this exciting opportunity.

  • Front Desk Receptionist

    3 days ago

    Bencoolen, Singapore SmartHire by SEEK Full time $30,000 - $40,000 per year

    Our client is seeking a Front Desk Receptionist & Admin Executive to join their teamAbout Our ClientOur client is a corporate service provider headquartered in central Singapore. Licensed by ACRA and MOM, they offer a wide range of services including company incorporation, financial and tax services, immigration assistance, and fund setup. With a team of...

  • Assistant/Housekeeping Manager

    2 weeks ago

    Bencoolen, Singapore Worldwide Hotels Management (H) Pte. Ltd. Full time $60,000 - $120,000 per year

    Job Descriptions:Follow the hotel's standard procedures for cleaning and maintaining public areas.Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with...