Workshop Manager

3 days ago

NorthEast Region, Singapore MOTOR-EAST PTE LTD Full time $60,000 - $80,000 per year

You will oversee the day-to-day operation of the workshop, ensuring that all jobs are completed on time, within budget, and to required quality standards.  This role involves managing a team of technicians, ensuring a safe working environment and maintaining equipment and tools.

Key Responsibilities :

  • Plan, supervise, and manage daily workshop operations to ensure efficiency, adherence to schedules, and maximum productivity.
  • Monitor job progress and coordinate with technicians and vendors to prevent delays and meet deadlines.
  • Optimize manpower allocation and task scheduling for effective resource utilization.
  • Maintain accurate documentation of workshop activities including job cards/sheets, inventories, and work orders.
  • Conduct regular inspections to ensure compliance with health and safety regulations and uphold workplace organization.
  • Perform audits to assess performance, identify improvement areas, and streamline workflows using management software and available technology.
  • Troubleshoot and resolve operational issues independently and in collaboration with relevant teams.
  • Ensure high levels of customer satisfaction by delivering quality service, managing expectations, and handling complaints professionally.
  • Report workshop performance metrics such as job completion rates, technician productivity, and turnaround times to management.
  • Manage parts procurement and maintain optimal inventory levels to support ongoing operations.
  • Oversee logistics to ensure timely delivery of parts and materials.
  • Issue Purchase Orders (POs) and Delivery Orders (DOs), including inspection and verification of incoming parts.
  • Collaborate with vendors to streamline procurement processes and secure the best terms.
  • Undertake any additional duties as assigned to support the smooth running of the workshop and related operations.

Requirements

  • Minimum Diploma with 3 years of relevant experience in managing workshop operations and inventory
  • Good planning and organization skills
  • Process-driven, highly motivated and results-oriented
  • Possess a valid Class 3 driver's license

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