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Global Human Resources (HR) Solutions Overview

Global HR Solutions is a new, trailblazing organisation within Global HR (GHR) that performs as an internal consulting function. We are a flexible and agile team that delivers upon a portfolio of prioritised projects to enable the GHR operating model, provide strategic project and cyclical process support, and bring HR analytics and data-driven insights to our clients within HR and the business.

Our mission is to:

• Deliver best-in-class support to HR change projects and cyclical process backed by human capital intelligence and insights to enable business results

• Provide data-driven and solutions-oriented services to clients to enable them to make well-informed decisions and enhance their talent and business outcomes

• Harness the collective knowledge and capability of a dynamic and skilled Global HR Solutions workforce to optimise GHR service delivery and results

• Provide HR colleagues with extensive client exposure within HR and the business, the opportunity to make meaningful contributions to strategic initiatives, and offer stimulating growth experiences and diverse career paths

Are you:

• Eager to be at the forefront of HR innovation?

• Keen to make an impact and drive meaningful change in organisations?

• Energised by collaborating with diverse clients and teammates across disciplines and geographies to solve exciting problems and generate new opportunities?

• Ready to expand your breadth and depth of HR skills and hone new expertise?

• Looking to join a dynamic and growing global team?

If you answered yes to these questions, Global HR Solutions could be a great next step in your career journey

Note: Given the international and collaborative nature of MUFG, Global HR Solutions works on global and regional engagements, and flexibility is required to allow for meetings and connectivity as needed with clients and colleagues across the Americas, APAC, and EMEA time zones. Employee wellbeing is a critical element of GHR's culture. Measures, work practices, and technology will be in place to enable team member wellbeing, connectivity, and productivity.

NUMBER OF DIRECT REPORTS

The HR Solutions Consultant Vice President role will have Analyst-level direct reports. The number of direct reports is to be confirmed. Direct reports will reside within the same region as the successful candidate.

MAIN PURPOSE OF THE ROLE

The HR Solutions Consultant Vice President role will: (1) execute internal consulting engagements that provide project and cyclical process support, (2) serve as a people manager for HR Solutions Consulting team members, (3) contribute to communities of practice to enable team member capability development and enhanced client results.

KEY RESPONSIBILITIES

The successful candidate will have the following key responsibilities:

• Serve as an internal consultant, working with clients in GHR and the business to lead and deliver engagements. Engagements include: (1) strategic projects (e.g., transformation initiatives, new services / products, process improvement, regulatory programmes) and (2) cyclical process support (e.g., year-end processes, talent review)

• Advise clients on internal and external leading practices and lessons learned to enable results and optimise outcomes

• Plan, design, develop, and execute engagement activities and deliverables, including:

  • Provide day-to-day management and guidance across workstreams to support successful engagement delivery

  • Provide junior team members with day-to-day guidance, oversight, and quality assurance for engagement activities and deliverables

  • Lead engagement workstreams and activities; produce deliverables

  • Facilitate interviews, focus groups / listening sessions, and working sessions with clients and stakeholders

  • Oversee qualitative and quantitative data analysis and findings and recommendations development

  • Help identify and address engagement risks and issues

  • Help manage client relationships and HR Solutions resources

• Execute knowledge and capability transfer to clients (as needed)

• Leverage HR skillset breadth and depth (e.g., knowledge and experience in HR practice areas, policies, processes, procedures, compliance, laws, regulations, ethics) to successfully deliver engagements

• Establish trust and credibility with clients; build and maintain long-term working relationships across GHR and the business

• Additionally, the role will have the following orgnisational change management responsibilities:

  • Plan and execute stakeholder analysis and change impact and readiness assessments for internal stakeholders

  • Define, develop, and implement high impact orgnisational change management, change communication, and training strategies and plans for internal clients

  • Create and oversee development of engaging, results-focused change communication assets (e.g., presentations, talking points, FAQs, communications campaigns, etc.)

  • Create training materials, deliver training, and perform train-the-trainer activities to drive new ways of working that enable orgnisational change / transformation

• Contribute to the HR Solutions Change Management & Communications Community of Practice to enable ongoing team member capability development and enhanced client results

• Serve as a people manager for HR Consulting direct reports, including responsibility for regular feedback / coaching sessions, objective setting and mid- and year-end performance activities, and ongoing development and career growth support

• Practise the apprenticeship model across project engagements, enabling HR Solutions team members to learn side-by-side from you and fellow team members to accelerate capability development and grow bench strength

• Champion HR Solutions with HR colleagues and the business

• Support continuous improvement and upskilling for the organisation; advocate for new ways of working

• Help foster and sustain a diverse, inclusive, energising, and supportive HR Solutions culture, with a focus on results, efficient and collaborative work practices, and wellbeing

WORK EXPERIENCCE

• A history of delivering results in a high-pressured, fast-paced, heavily matrixed environment

• Experience across multiple HR practice areas (e.g., Talent, Learning, Culture, Performance, Reward, HR Business Partnering, HR Analytics, HR Shared Services, etc.)

• Extensive experience in organisational change management assessment and delivery, change communications, training, user adoption, and value realisation

• Excellent written and verbal communication skills, with demonstrated ability to develop communications that drive behavior change and adoption of new ways of working, as well as the ability to present effectively to leadership and key stakeholders

• Collaboration and influencing skills, with proven ability to address and manage stakeholder needs while prioritising competing objectives, driving progress, and achieving results

• Negotiation and conflict management

• Proven ability to work effectively across cultures and in a global environment

• Line management experience, especially with coaching and developing a direct report, and helping them reach their career goals

• Employment with a top management consulting firm or equivalent consultancy-based experience, ideally in a practice area related to human capital management is beneficial, but not required

SKILLS AND EXPERIENCE

• Understanding of the HR function and HR service delivery

• Able to analyse data, formulate findings, and provide data-based recommendations

• Strong project management skills

• Proven in depth organizational change management experience using a variety of change management methodologies

• Highly skilled at tailoring communications and training strategies to different internal audiences and able to translate complex ideas into clear and impactful messages

• Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams)

• Coaching experience

• Proficiency in productivity enabling and analytics tools (e.g., Copilot, Power BI, etc.) is beneficial, but not required

EDUCATION / QUALIFICATIONS

• Bachelor's degree or equivalent experience required

PERSONAL REQUIREMENTS

• Objective, open-minded, and inquisitive

• Visionary, future-focused, and energised by new opportunities

• Decisive and able to serve as a trusted advisor to senior leaders

• Results-driven, with a strong sense of ownership and accountability, and a proactive, motivated approach

• Analytical and strategic thinker, with excellent problem-solving skills

• Adaptable and resilient

• Passionate about continuous learning and improvement

• Able to work effectively in complex organisational structures and drive progress

• Adept at navigating ambiguity and able to remain calm under pressure

• Resourcefulness to identify alternate paths and options for achieving results

• Strong decision-making skills and sound judgement

• Ability to both understand the "big picture" and demonstrate keen attention to detail and accuracy

• Excellent organisational skills

• Flexibility to work well independently as well as with stakeholders across multiple functions and time zones

• Orientation toward simplifying processes and adopting a design thinking approach

• Optimistic and able to inspire and empower teams to deliver results; able to bring the best out in teams

PERFORMANCE AND DUTIES

The role holder will be assessed in accordance with their employing entity's performance framework and process, with relevant input obtained from the dual-hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties within the scope, spirit, and purpose of the role as requested by their line manager or Department Head.

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Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.