Order Fulfillment Executive
1 day ago
1. Educational Qualifications
- Minimum: A Level or diploma holder
2. Experience
- At least 1 year working experience
- International trade and incoterms knowledge
3. Key Skills
- Proficiency in Microsoft Office, especially Microsoft Excel
- Optimize processes for cost-efficiency and timeliness.
- Problem-solving skills to address delays, disruptions, or inefficiencies.
- Strong verbal and written communication to coordinate and negotiate with vendors, suppliers, and internal teams.
- Time management and multitasking to handle multiple customers' orders and shipments simultaneously.
- Attention to detail in order to cash process and ensuring compliance with internal and external regulations.
4. Responsibilities (Typical Job Duties)
- Fully in charge of order to cash process and operation
- Timely reply to customer enquiry
- Plan and coordinate order distribution activities.
- Monitor inventory levels and ensure timely replenishment.
- Ensure compliance with company internal control, Singapore and international trade regulations.
- Track shipments or deliveries and resolve issues like delays or damaged goods.
- Optimize routes and processes to reduce costs and improve delivery timelines.
- Negotiate freight charge with logistics service providers.
- Any other ad hoc duties as assigned by Head of Department.
5. Personal Attributes
- Adaptability to handle active, dynamic and fast-paced environments diligently.
- Team player with the ability to collaborate across departments (e.g., sales, accounting, engineering and marketing).
- Stress tolerance to manage orders, enquiries and urgent or unexpected logistics challenges.
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