Order Fulfillment Executive

1 day ago

River Valley, Singapore TOA Electronics Pte Ltd Full time $40,000 - $60,000 per year

1. Educational Qualifications

  • Minimum: A Level or diploma holder

2. Experience

  • At least 1 year working experience
  • International trade and incoterms knowledge

3. Key Skills

  • Proficiency in Microsoft Office, especially Microsoft Excel
  • Optimize processes for cost-efficiency and timeliness.
  • Problem-solving skills to address delays, disruptions, or inefficiencies.
  • Strong verbal and written communication to coordinate and negotiate with vendors, suppliers, and internal teams.
  • Time management and multitasking to handle multiple customers' orders and shipments simultaneously.
  • Attention to detail in order to cash process and ensuring compliance with internal and external regulations.

4. Responsibilities (Typical Job Duties)

  • Fully in charge of order to cash process and operation
  • Timely reply to customer enquiry
  • Plan and coordinate order distribution activities.
  • Monitor inventory levels and ensure timely replenishment.
  • Ensure compliance with company internal control, Singapore and international trade regulations.
  • Track shipments or deliveries and resolve issues like delays or damaged goods.
  • Optimize routes and processes to reduce costs and improve delivery timelines.
  • Negotiate freight charge with logistics service providers.
  • Any other ad hoc duties as assigned by Head of Department.

5. Personal Attributes

  • Adaptability to handle active, dynamic and fast-paced environments diligently.
  • Team player with the ability to collaborate across departments (e.g., sales, accounting, engineering and marketing).
  • Stress tolerance to manage orders, enquiries and urgent or unexpected logistics challenges.

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