Business Support Executive

6 days ago

Singapore Cocoa Association of Asia Full time $40,000 - $80,000 per year

Exciting Opportunity for a Dynamic Administrator in the Cocoa Industry

We are looking for a proactive and detail-oriented Administrator to join our small but dynamic team at the Cocoa Association of Asia (CAA). This role suits someone who thrives in a multitasking environment, enjoys working collaboratively, and is eager to grow professionally within the cocoa and chocolate industry. Our 48 members are Multinationals across the Cocoa and Chocolate value chain.

Responsibilities
  • Provide comprehensive administrative and operational support to ensure smooth day-to-day operations.
  • Coordinate and support meetings, events, courses, and conferences — including registration, logistics planning, vendor coordination, and pre/post-event follow-up.
  • Liaise professionally with international members, sponsors, and external partners .
  • Support the application and follow-up of grants .
  • Liaise with the Registry of Societies on association matters (training provided).
  • Prepare, manage, and update documentation, records, and reports to keep all information, membership, and distribution lists current.
  • Assist in financial administration , including expense tracking, invoicing, and budgeting support using QuickBooks, PayPal, and QuickHR.
  • Handle member and external inquiries promptly and professionally.
  • Support recruitment, onboarding, and HR-related administrative tasks.
  • Assist with website updates and coordinating marketing campaigns.
  • Participate in process improvement initiatives to enhance organisational efficiency.
  • Provide back-up support for team members as needed.
Must-Haves
  • Minimum 2 years of basic bookkeeping experience , preferably with QuickBooks Online and PayPal.
  • At least 2 years of event planning experience .
  • Minimum 2 years of administrative or secretarial experience .
  • Fluent in English ; proficiency in Mandarin (spoken and written) is an advantage.
  • Self-starter with strong accountability and a sense of responsibility.
  • Good attitude — adaptable, organised, and able to manage last-minute tasks.
  • Team player — comfortable in a small-team environment and willing to roll up your sleeves to support others.
About Us

Founded in 2004, the Cocoa Association of Asia (CAA) promotes and supports the cocoa industry across the Asia-Pacific region — from farming and processing to manufacturing and trade. Our members include traders, logistics providers, processors, chocolate manufacturers, and FMCG companies, collectively representing more than 90% of cocoa trade and manufacturing in Asia. CAA works to build a vibrant community that celebrates the art, science, and culture of cocoa.

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