Casino Dealer

2 weeks ago

Singapore Marina Bay Sands Pte Ltd Full time $30,000 - $50,000 per year

Job Responsibilities

  • Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.

  • Converse on a professional level in English with customers who approach the table area.

  • Deal assigned games and assist the Pit Supervisor in tracking play and game observation.

  • Deal assigned games according to Marina Bay Sands rules & procedures.

  • Remain up to date with changes as they occur.

  • Check and shuffle the playing cards.

  • Protect the integrity of games through observation and reporting of any suspicious activity.

  • Read, verify and sign appropriate documents when necessary.

  • Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.

  • Comply with all regulations and standards related to Ani-Money laundering and Terrorism Financing.

  • Maintain impeccable ethical standards and report any ethical breaches.

  • Proactively implement Responsible Gaming processes.

  • Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.

  • Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards.

  • Assist Card Room Supervisor as required.

  • Assist Assistant Card Room Managers in delivering shuffled cards to the pits.

  • Assist Card Room Supervisors in checking and destroying the used cards.

  • Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.

  • Keep all information on player identities and gaming action confidential.

  • To station at the Patron Verification Systems ("PVS") kiosk as assigned. This assignment includes:

  • To perform entry checks at PVS; and

  • To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.

Job Requirements

Education & Certification

  • Secondary education preferred

Experience

  • No experience required as training will be provided

Other Prerequisites

  • Simple knowledge of internet usage, Microsoft word or excel program.

  • Respond to and handle customer demands in a fast-paced environment.

  • Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.

  • Memorize game rules and procedures and be committed to outstanding customer service.

  • Possess excellent customer relations, interpersonal and communication skills.

  • Able to get along with fellow Team Members and work as a team.

  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

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