Senior AI Infra. Specialist
1 day ago
Responsibilities
- Responsible for pre-sales technical support for AI servers and related hardware products, including demand research, solution design, performance evaluation, and technical communication
- Gain in-depth understanding of customers' AI application scenarios (such as large model training, inference, HPC computing, data analysis, etc.) and provide optimal server configuration and system architecture solutions
- Assist the sales team in preparing pre-sales technical documents, bidding documents, solution PPTs, and conduct technical demonstrations and presentations.
- Participate in POC testing, performance optimization, and technical verification to ensure solutions meet solutions meet customers' business objectives.
- Install AI infrastructure at designated locations with or without partners, including Physical Deployment, Logical Configuration and Operation Enabling
- Diagnose the detected issues of AI infrastructure and identify the root cause
- Fix the failures/errors by H/W replacement, software upgrade or other workarounds
- Escalate to vendor if requires extra support
Requirements
- Bachelor's degree or above in Computer Science, Electronics, Communications, Information Engineering, or related fields.
- More than 5 years of work experience in server OEM or related fields (such as AI computing, big data platforms, HPC).
- Familiar with mainstream server hardware architectures (CPU/GPU, memory, storage, network), and have in-depth understanding of computing platforms such as NVIDIA, Intel, and AMD.
- Experience in deploying and/or maintaining large-scale Nvidia AI infrastructure, including one of these three products (B200, GB200 or GB300).
- Have good team spirit, learning ability, and customer service awareness.
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