Call Centre Agent X 5, 12-month, Bukit Merah Central
7 days ago
Job Scope:
· Handle both inbound and outbound calls professionally, with empathy and care
· Follow up on hospital bill payments and manage receivables
· Provide billing information and support patient inquiries
· Assist customers in navigating digital payment portal services
· Send statements of accounts and maintain accurate records
· Collaborate with team members to improve service processes
· Meet key performance indicators (KPIs) while ensuring quality service
Requirements:
· Good in verbal and written communication skills
· Proficient in Microsoft Office (Word, Excel)
· Customer-oriented with a passion for helping others
· Proactive, committed, and self-motivated
· Team player with the ability to work independently in a fast-paced environment
· At least a Higher Secondary/Pre-U/A Level/College education or relevant certification
· Prior call center experience is a plus
Additional Information:
· Salary – S$2.5K to S$3K
· Contract duration: 12-month contract renewable and convertible
· Commencement Date: Immediate
· Working days and hours: Monday to Friday, 9am to 6pm
· Location: Bukit Merah Central
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Bukit Merah, Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE Ltd Full time $2,500 - $3,000Description Job Scope Handle both inbound and outbound calls professionally, with empathy and careFollow up on hospital bill payments and manage receivablesProvide billing information and support patient inquiriesAssist customers in navigating digital
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