Call Centre

1 week ago

Macpherson, Singapore JOBSTUDIO PTE LTD Full time $30,000 - $40,000 per year

Any 5 days a week

Location: Jurong / Choa Chu Kang / Ubi (choose one)

No experience welcome, training provided

This is an in house call center position

Permanent position Job stability Not on project basis.

Yearly pay increment , AWS + up to 3 months variable + performance bonus.

Job Description:

  • Handle and resolve all customer queries received via phone or email effectively and promptly
  • Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
  • Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
  • Proactively escalate query trends or potential issues to team lead/manager
  • Perform other assigned duties and/or project work

Requirement:

  • Min education : GCE N Levels, GCE O Levels, Nitec, Higher Nitec or Diploma
  • Any customer service experience
  • Strong communication skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

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