Cluster Manager

3 days ago

Singapore ORACARE GROUP PTE. LTD. Full time $80,000 - $120,000 per year

A. Supervise, direct and coordinate day-to-day operations of the clinics:

  • Ensure smooth implementation of policies, procedures and systems for all operational areas of the clinic

  • Develop and achieve clinic goals and objectives e.g., financial, quality, operational

  • Serve as a liaison between clinic and external parties e.g., regulators, contractors

B. Oversee Clinic Staff

  • Select, train and supervise all clinic staff

  • Plan and coordinate daily work assignments and operations; deploy manpower across clinics as needed

  • Manage staff performance, including recommending merit increases and disciplinary actions were indicated

  • Serve as link and ensure two-way communication between corporate and clinic teams

C. Ensure delivery of high-quality clinical care and service

  • Manage patients' feedback and resolve problems

  • Partner with dental professionals to ensure quality patient care and services are provided

  • Ensure care and maintenance of facilities and clinic equipment

D. Others

  • Assist with day-to-day accounting matters including bank deposits, bank reconciliations and the control of all matters pertaining to Accounts Payable and Accounts Receivable

  • Gather and report data for fiscal, statistical and analysis purposes

  • Act as a back-up in submitting Medisave claims

  • Support ICT, stock purchasing for the clinic, and stock checks.

  • Ensuring clinic stock and manpower deployment are within budget

  • Assist to cover the clinics when manpower is required

  • Represent as the clinic in-charge in the absence of a clinic IC or representative IC.

  • Other tasks as directed by your immediate superior

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