Client Experience Coordinator

2 weeks ago

Raffles Place, Singapore Private Advertiser Full time $40,000 - $80,000 per year

About the Role

We're looking for a friendly and organised Client Experience Coordinator to join our Singapore team. In this role, you'll ensure that every client interaction, from their first meeting to ongoing support, is smooth, professional and memorable. You'll be part of the team that enhances satisfaction and builds long-term trust.

What you'll be doing

  • Coordinate client appointments, meetings and follow-ups
  • Support clients with queries and ensure timely responses
  • Maintain accurate client data and documentation
  • Assist in preparing client materials, presentations and reports
  • Work closely with internal teams to ensure a consistent experience
  • Help plan and execute client appreciation events or touchpoints

What we're looking for

  • Local Polytechnic Diploma or Degree in Business, Marketing or Communications
  • Excellent interpersonal and organisational skills
  • Strong attention to detail and follow-through
  • Positive, service-minded attitude with a desire to help others
  • Able to multitask in a fast-paced environment
  • Experience in client coordination or service is an advantage

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