Retail Sales Assistant
10 hours ago
Job Description
Brand Name: Nuts & Nibble @ Takashimaya Basement 2
The Retail Specialist will oversee the daily operations of the retail shop to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and maintain effective communication with the management.
Key responsibilities
Drive monthly sales target and promotions to meet company's objectives
Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
Conduct a weekly stock-take to ensure sufficient stocks in the shop
Handle customer complaints professionally and escalate issues to management when necessary
Handle cashiering and accurately process transactions
Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
Maintain cleanliness of the outlet and storeroom at all times
Monitor stock levels and reorder points
Communicate all feedback from customers to management
Record keeping and reporting as per required by the company
Working Conditions:
Working days: 6 days/week (8hrs)
Hours: AM Shift 9.15am-6.15pm / PM Shift: 12.30pm-9.30pm
Off day: once a week (on either Mon/Tues/Wed/Thurs)
Working on PH: 2X Pay
Overtime: 1.5X
Requirements
Strong verbal communication skills
Able to converse in English and basic Chinese
Possesses teamwork and able to work in a team
Living in Singapore
Min 1 year working in Singapore
Has min 1 year working experience in customer service
Physically healthy and fit, able to carry heavy cartons (5-10kg) and stand long hours
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