Retail Sales Assistant

10 hours ago


Orchard, Singapore Nature's Field Snacks Mfg Pte Ltd Full time $2,000 - $4,000 per year

Job Description

Brand Name: Nuts & Nibble @ Takashimaya Basement 2

The Retail Specialist will oversee the daily operations of the retail shop to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and maintain effective communication with the management.

Key responsibilities

  • Drive monthly sales target and promotions to meet company's objectives

  • Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge

  • Conduct a weekly stock-take to ensure sufficient stocks in the shop

  • Handle customer complaints professionally and escalate issues to management when necessary

  • Handle cashiering and accurately process transactions

  • Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products

  • Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling

  • Maintain cleanliness of the outlet and storeroom at all times

  • Monitor stock levels and reorder points

  • Communicate all feedback from customers to management

  • Record keeping and reporting as per required by the company

Working Conditions:

  • Working days: 6 days/week (8hrs)

  • Hours: AM Shift 9.15am-6.15pm / PM Shift: 12.30pm-9.30pm

  • Off day: once a week (on either Mon/Tues/Wed/Thurs)

  • Working on PH: 2X Pay

  • Overtime: 1.5X

Requirements

  • Strong verbal communication skills

  • Able to converse in English and basic Chinese

  • Possesses teamwork and able to work in a team

  • Living in Singapore

  • Min 1 year working in Singapore

  • Has min 1 year working experience in customer service

  • Physically healthy and fit, able to carry heavy cartons (5-10kg) and stand long hours



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