Receptionist

5 days ago


Singapore TTE ELEPHANT PTE. LTD. Full time $35,000 - $45,000 per year

TTE Elephant Headspa is a unique wellness sanctuary where tradition meets modern relaxation. We are famous for our signature head spa treatments that provide a blissful escape. We're looking for a friendly, organized, and dynamic Receptionist to be the welcoming face of our outlet

Job Description: The Heart of Our Front Desk

As the first point of contact for our guests, you will play a crucial role in creating a magical and seamless experience from the moment they walk in. You are more than just a receptionist; you are a Brand Ambassador for TTE Elephant Headspa.

Your Key Responsibilities:

  • Master of Appointments: Skillfully manage all booking channels – online platforms, WhatsApp, and walk-in customers. You'll schedule, confirm, and reschedule appointments with ease.
  • Brand Storyteller: Warmly welcome guests and confidently explain our unique brand story, the benefits of our head spa treatments, and what makes the TTE Elephant experience special.
  • Sales & Package Expert: Proactively promote and sell our service packages, memberships, and retail products, enhancing the customer's journey and contributing to outlet sales.
  • Guardian of Cleanliness: Ensure the reception and waiting areas are immaculate, tidy, and inviting at all times, reflecting our high standards of hygiene and serenity.
  • Inventory Assistant: Support with daily stock-taking of retail products and spa supplies, helping to manage inventory levels.
Who We Are Looking For (Requirements):
  • Must be bilingual in English and Chinese (Mandarin) to effectively communicate with our diverse clientele and explain services clearly.
  • Excellent communication and interpersonal skills – you are a people-person with a bright, welcoming smile
  • Proactive, sales-minded, and not shy about recommending packages that fit a guest's needs.
  • Highly organized, able to multitask between phone calls, WhatsApp messages, and in-person guests.
  • A strong team player with a positive attitude.
  • Prior experience in a customer-facing role (receptionist, retail, F&B) is a strong advantage.
  • Basic computer skills are required.
What We Offer:
  • A competitive salary and attractive performance incentives.
  • Comprehensive training on our brand, treatments, and sales techniques.
  • A supportive and fun team environment in a beautiful, relaxing setting.
  • Employee discounts on our famous head spa services and products.
  • Opportunities for growth and development within the company.

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